Re: Help I have been Infected



shelly wrote:

My daughter was on msn live windows and we recieved a virus and I cant
seem to get help..
The virus is 32/Agent.WF
It has infected the file C;\windows\T3duzxlcommand.exe
I can not locate it. I have Freedom from Bell sympatico.ca it has
Antivirus,spyware but it was unable to delete it... Can anyone
help???Please

The "T3duzxlcommand.exe" is not a Windows file; it is the virus. I don't
know what "Freedom" is but my experience with ISP-provided security
software is that it usually isn't very good. Recommended antivirus programs
are Kaspersky, NOD32, Avast, and AVG. I use F-Prot on my Windows machines.

Go through the preparatory steps here:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with either Sysclean or Multi_AV, plus Ewido. Do all
prep/finishing work and follow instructions to do all scans in Safe Mode.

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a professional computer repair
shop (not your local version of BigStoreUSA).

Malke
--
MS-MVP Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"
.



Relevant Pages

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