Re: Virus Help!!!!!!!



mkbrew wrote:

I have several viruses that were found when I did a scan. When I was
in the process of removing them had to try my scan several times, my
computer kept auto restarting. It is to the point now where I can only
run in safe mode. I have upgraded my virus protection, it will let me
install it, but it wont let me open it or run a new scan. I have even
tried microsoft scans etc., but nothing will work while in safe mode.
Can someone pleaseeee tell me how to get rid of the viruses while in
safe mode????

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with either Sysclean or Multi_AV, plus Ewido. Do all
prep/finishing work and follow instructions to do all scans in Safe
Mode.

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).

If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.



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