IE can't browse, Windows Explorer can



My wife's computer has apparently been infected with some
form of browser hijack. Running ZA, get a lot of requests
for server rights on generichost win 32. Internet Explorer
will not fully open, typing in a url and it hangs for hours.
Scans for virus or spyware gave not detected anything.
Windows Explorer will go to the web and seems to have no
problems.
Can update av and spyware, etc.
Tried to reinstall Windows Media Center on the Dell E510
using the Dell supplied Windows CD. It installed but did
require a call to India for activation. It did not
automatically activate even though it is a DELL BIOS/mobo.
Once I got through to India and got the new code it
activated and redetected "new hardware" The printer and the
trackball. Windows Update did not work using the IE Windows
Update link on the START menu. Windows Update was access by
Windows Explorer. Installed Microsoft Update software and
installed all updates.
Went to www.PCPitStop.com and ran their full test,
everything reported OK. This was with Windows Explorer.

I suspect my wife dot some spyware or hijacker that was
removed but it has taken over the address bar/ browser
function of IE. Everything else seems normal, it was
serving as a zombie I think, the ZA icon showed a lot of
Internet activity which was on the server [unwanted, I think
my wife must have click yes].

Any suggestion to save me some time finding the solution
short of formatting C:?

Jim


.



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