w32.alcra.f



Hello
my computer is infected with w32.alcra.f virus. I tried the removal process
posted in symantec.com, but it is not working for me because I can not
delete the infected file "outlook.exe".
http://www.symantec.com/avcenter/venc/data/w32.alcra.f.html

I am stuck on step 3. I cannot delete "outlook.exe"...
has anyone had this problem? any suggestions will be appreciated.



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