Re: Can't Log on: multiple XP security and/or virus issues
- From: "David H. Lipman" <DLipman~nospam~@Verizon.Net>
- Date: Sun, 15 Jan 2006 13:09:52 -0500
From: "Sueleigh via WindowsKB.com" <u17575@uwe>
| Hi, please note this message is a bit long... I have been unable to find my
| problem discussed here, and hope I am not being redundant.
|
| Running XP Home SP-2 on 9-month old desktop, currently unable to use my
| computer at all. Use Windows Automatic Update, have current McAfee on auto
| update, regularly also run Housecall, Ad-Aware, Spy-Bot, clean out Temp Files
| and have only myself set up as a user on Windows, on a wireless DSL network
| with my father in the same house. Will try to list chronologically some
| problems (may/may not be inter-connected) I've had in the last couple of
| months. It's been freaking me out and is like a "Movie of the Week".
|
| 1. In late June 2005, someone had physical access to my computer, knew one of
| my Yahoo passwords, router/settings & it's password a few weeks prior to
| commencement of these goings on. Person is an IBM trained system architect,
| runs an IT department at a bank. Starting mid- July, intermittently unable to
| log-on or got kicked off Yahoo IM and MSN Messenger - told me I was already
| logged on under that user name. Often, could not access Yahoo Mail account
| (regardless of what computer/location I used), though all other internet
| functions working fine. Was also locked out of my own credit card account on
| a major bank's site even though I had not made any unsuccessful log-on
| attempts. Changed all email & bank passwords a couple of times over the next
| week or two, and only the Yahoo mail problem remained. A bit later, noticed
| that my wireless connection would very often disconnect and reconnect itself -
| almost always when I was on IM. Had since created a new MSN account for that.
| When I opened wireless config utility, I would often see another profile
| there, and it seemed to be sharing my signal - not sure if that is an issue.
|
| 2. In November, began to get intermittent, irregular crashes/restarts with
| "Windows has recovered from a serious error..." message - no countdown & no
| error messages preceding. No viruses found, checked that all drivers are
| current, only some were checked on manufacturers' websites though. No
| overheating problem either - have a custom machine with 3 CPU fans and the
| temp reading wasn't spiking. Crash/restarts escalated - no predicatable
| pattern.
|
| 3. In December, started getting (most times) at shut-down, message something
| to the effect that "other users are logged onto the system. Shutting down
| will cause them to lose data... etc." Could it be person from #1, as I have
| no shared files, have not created any other users on the system.
|
| 4. Housecall DID find 5 problems last week - unusual as system is usually
| clean with that scan, Ad-Aware and Spy-bot just find the usual minor stuff,
| no viruses have ever been detected on my computer. My surfing habits are
| very tame, I do not download anything unless I know its provenance and I
| absolutely never open messages or attachments that are even a bit
| questionable and I know which file extensions to avoid all together.
|
| I think I may have both a virus(es) AND someone hacking into my system. I
| changed the main router password (not the WEP p/w though) last Thursday
| (January 12). Yesterday (Jan 14) I had just downloaded Spyware Doctor and
| NOD32 (both from download.com). Not sure if Friday 13th virus or whatever it
| is was involved. Anyway, the last thing I did was open NOD32 - that was "The
| End"! System will boot and accept windows p/w then freezes and does not load
| any further - am now totally lost.
|
| I am medium-savvy about computers but cannot afford techie-rates. I hope
| someone can walk me through trying a couple of things and I really, really
| hope I won't have to wipe it and start again. I am mostly backed up, but as
| I am fallible, have a couple of weeks' worth of things I do hope to keep if I
| can.
|
| Thanks so much for any hints you might give me! Can also reach me at yahoo.
| ca user id is monkeygirl1961
|
Change *all your passwords*
Create a Ghost image of the PC and then wipe it.
Reinstall the OS from scratch and and install SP2 with all post SP2 updates and patches.
Install all appllocations and their respective patches and uipdates.
Restore your data from the Ghost image.
--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm
.
- Follow-Ups:
- Re: Can't Log on: multiple XP security and/or virus issues
- From: Sueleigh via WindowsKB.com
- Re: Can't Log on: multiple XP security and/or virus issues
- References:
- Can't Log on: multiple XP security and/or virus issues
- From: Sueleigh via WindowsKB.com
- Can't Log on: multiple XP security and/or virus issues
- Prev by Date: Can't Log on: multiple XP security and/or virus issues
- Next by Date: Re: Can't Log on: multiple XP security and/or virus issues
- Previous by thread: Can't Log on: multiple XP security and/or virus issues
- Next by thread: Re: Can't Log on: multiple XP security and/or virus issues
- Index(es):
Relevant Pages
|
