Re: Trojan.moo



Thanks David,

I ended up having to start in safe mode, turned off system restore, I have
XP2, followed more instructions from Symantec, it still would not allow
Norton's to fix, repair or quarantine, but It did allow me to delete the
file, which was this, I followed the same steps over and over, and it showed
up virus free.
c\windows\temp\tmp6D.tmp
What concerns me is the web site I was on when Norton's alerted me was, QVC,
and I do leave my computer on or did 24.7 I have cable.
The best I can figure out based on reading and I am not a techie, is that it
came from a jpeg? Do you know?
I certainly do not want to repeat this again.
I have since deleted msoft beta for it did not catch it, so what good is it.
Nor did Lava or Spybot, I run all 2 x a week, keep them updated etc. But I
kept those on my system.
Thanks again for your help.

"David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
news:uEyJFcBBGHA.3872@xxxxxxxxxxxxxxxxxxxxxxx
> From: "Sue" <nospam@xxxxxxxxxxx>
>
> | It will not repair, remove, or quarantine.
> | I have system restore disabled, ran Norton's,
> | I have Norton's, MAntispyware, Spybot, Lava, all kept up to date, no
> idea
> | how I got this virus, being I do not open attachments etc.
> | Anyway how do I get rid of it now since none of my programs will?
> | Thanks
> | I have already been the Symantec's site and followed their instructions
> no
> | luck.
> |
>
>
> Download MULTI_AV.EXE from the URL --
> http://www.ik-cs.com/programs/virtools/Multi_AV.exe
>
> To use this utility, perform the following...
> Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
> Choose; Unzip
> Choose; Close
>
> Execute; C:\AV-CLS\StartMenu.BAT
> { or Double-click on 'Start Menu' in C:\AV-CLS }
>
> NOTE: You may have to disable your software FireWall or allow WGET.EXE to
> go through your
> FireWall to allow it to download the needed AV vendor related files.
>
> C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
> This will bring up the initial menu of choices and should be executed in
> Normal Mode.
> This way all the components can be downloaded from each AV vendor's web
> site.
> The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and
> Reboot the PC.
>
> You can choose to go to each menu item and just download the needed files
> or you can
> download the files and perform a scan in Normal Mode. Once you have
> downloaded the files
> needed for each scanner you want to use, you should reboot the PC into
> Safe Mode [F8 key
> during boot] and re-run the menu again and choose which scanner you want
> to run in Safe
> Mode. It is suggested to run the scanners in both Safe Mode and Normal
> Mode.
>
> When the menu is displayed hitting 'H' or 'h' will bring up a more
> comprehensive PDF help
> file. http://www.ik-cs.com/multi-av.htm
>
>
> * * * Please report back your results * * *
>
>
>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
> http://www.ik-cs.com/got-a-virus.htm
>
>


.



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