Re: Can't run online scan

From: Nick Skrepetos \(SuperAdBlocker.com\) (nicks_at_superadblocker.com)
Date: 11/19/05


Date: Sat, 19 Nov 2005 14:47:50 -0800

Noel,

Most likely, if you can't run the online scans, you/your friend may not have
ActiveX enabled (for Internet Exporer). What browser are you trying to use
to run the scans? Do you receive any type of error message on the online
scanner pages?

Nick Skrepetos
SuperAdBlocker.com | SUPERAntiSpyware
http://www.superadblocker.com

"Noel S Pamfree" <Noel.spamfree@hotmail.com> wrote in message
news:uIcBzpU7FHA.3684@TK2MSFTNGP12.phx.gbl...
> I got called by a friend who said he could not get his anti-virus checker
to
> install.
>
> I think he must have had a virus of some sort on the machine before he
tried
> to install it.
>
> Here is my problem. I disabled the system restore (XP) and thought I
would
> use one of the online scans but something on the machine will not allow it
> to scan its hard drive.
>
> I have tried the one at Symantec and one at Trendmicro but neither of them
> will run.
>
> Any ideas how I can find out which virus it is?
>
> Thanks,
>
> Noel
>
>



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