Re: to reformat or to try manual removal...
From: kcstark (kcstark_at_discussions.microsoft.com)
Date: 09/24/05
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Date: Fri, 23 Sep 2005 21:37:02 -0700
Thanks so much for your response! Just so I understand correctly, this
external enclosure is a case that you can connect a hard drive to, so that
you can attach it to a PC via USB, instead of via a ribbon cable? And after
that you can access it and scan it for adware/virues etc like it was just
another drive on your PC?
Also, could you clarify the part about needing to restore the Home page?
Thanks!
-- kc stark "boaz" wrote: > If I understand correctly, bottomline is that you cannot remove the > viurs/spyware with Norton. > I used to have your problem. Someone came over and I needed to spend a > whole day to fix my friend's computer. It was faster to just format the > stupid thing and done with it. > > NO MORE of these craps ever since I bought a Hard Disk External Eclosure > from CompUSA! > > Last time I tired to fix my friend's computer, he had 3000+ adware and > couple virus. > I took out his hard disk and put it in an external enclosure. I then > plugged it in my computer's usb port. I then ran adware and virus scan to > delete all the problem files from his disk. After that, I copied an updated > copy of Adaware to his hard disk. I then put the disk back to his computer. > Rebooted in safe mode and then run Adaware to clean the registry. And then > I installed a copy of Microsoft Antispyware in his computer to just > basically to restore the Home/Search page. (Adaware only delete but it > doesn't repair). > > WORK LIKE A CHARM!!! > > This didn't take too long to fix his computer and he got to keep all his > personal files. > > The key here is not to boot his hard disk at any time. If you did what I > did, Norton should have no problem cleaning the files. > > > > "kcstark" <kcstark@discussions.microsoft.com> wrote in message > news:3776A1D3-6AE6-43A3-8C51-783DAF0CB888@microsoft.com... > > that is my question. When confronted with adware (or malware/viruses > > whatever) that cannot be removed by Norton, Spy Sweeper whoever, do I keep > > following the rabbit trail at the third-party software website to try and > > manually remove each malware, in the hope that it will actually get > > fixed, > > or should I cut my losses right up front and just reformat? Is there some > > guidelines you can give? I'm more and more often being asked to help > > friends > > that get hit, and I can't tell you how much time I feel I've wasted by > > manually removing stuff, that then show up again a day later. I'm > > currently > > going with the "if I scan and find just ADWARE/SPYWARE that say, Norton > > can't > > fix, then I'm just going to not worry about it, and if I find VIRUSES that > > Norton can't fix I'm thinking I'm going to go straight for the reformat". > > What do you recommend? The tech support guy at Norton said, just let them > > walk me thru it (for $70), and that it won't take very long and would be > > much > > faster than a reformat...that after waiting 78 min's just to talk with > > him! > > Hmmm... > > > > Any advice would be much appreciated! > > > > Thanks! > > -- > > kc stark > > >
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