Re: to reformat or to try manual removal...

From: kcstark (kcstark_at_discussions.microsoft.com)
Date: 09/24/05


Date: Fri, 23 Sep 2005 21:37:02 -0700

Thanks so much for your response! Just so I understand correctly, this
external enclosure is a case that you can connect a hard drive to, so that
you can attach it to a PC via USB, instead of via a ribbon cable? And after
that you can access it and scan it for adware/virues etc like it was just
another drive on your PC?

Also, could you clarify the part about needing to restore the Home page?

Thanks!

-- 
kc stark
"boaz" wrote:
> If I understand correctly, bottomline is that you cannot remove the 
> viurs/spyware with Norton.
> I used to have your problem.  Someone came over and I needed to spend a 
> whole day to fix my friend's computer.  It was faster to just format the 
> stupid thing and done with it.
> 
> NO MORE of these craps ever since I bought a Hard Disk External Eclosure 
> from CompUSA!
> 
> Last time I tired to fix my friend's computer, he had 3000+ adware and 
> couple virus.
> I took out his hard disk and put it in an external enclosure.  I then 
> plugged it in my computer's usb port.  I then ran adware and virus scan to 
> delete all the problem files from his disk.  After that, I copied an updated 
> copy of Adaware to his hard disk.  I then put the disk back to his computer. 
> Rebooted in safe mode and then run Adaware to clean the registry.  And then 
> I installed a copy of Microsoft Antispyware in his computer to just 
> basically to restore the Home/Search page. (Adaware only delete but it 
> doesn't repair).
> 
> WORK LIKE A CHARM!!!
> 
> This didn't take too long to fix his computer and he got to keep all his 
> personal files.
> 
> The key here is not to boot his hard disk at any time.  If you did what I 
> did, Norton should have no problem cleaning the files.
> 
> 
> 
> "kcstark" <kcstark@discussions.microsoft.com> wrote in message 
> news:3776A1D3-6AE6-43A3-8C51-783DAF0CB888@microsoft.com...
> > that is my question.   When confronted with adware (or malware/viruses
> > whatever) that cannot be removed by Norton, Spy Sweeper whoever, do I keep
> > following the rabbit trail at the third-party software website to try and
> > manually remove each malware, in the hope  that it will actually get 
> > fixed,
> > or should I cut my losses right up front and just reformat?  Is there some
> > guidelines you can give?  I'm more and more often being asked to help 
> > friends
> > that get hit, and I can't tell you how much time I feel I've wasted by
> > manually removing stuff, that then show up again a day later.  I'm 
> > currently
> > going with the "if I scan and find just ADWARE/SPYWARE that say, Norton 
> > can't
> > fix, then I'm just going to not worry about it, and if I find VIRUSES that
> > Norton can't fix I'm thinking I'm going to go straight for the reformat".
> > What do you recommend?  The tech support guy at Norton said, just let them
> > walk me thru it (for $70), and that it won't take very long and would be 
> > much
> > faster than a reformat...that after waiting 78 min's just to talk with 
> > him!
> > Hmmm...
> >
> > Any advice would be much appreciated!
> >
> > Thanks!
> > -- 
> > kc stark 
> 
> 
> 


Relevant Pages

  • Re: to reformat or to try manual removal...
    ... whole day to fix my friend's computer. ... NO MORE of these craps ever since I bought a Hard Disk External Eclosure ... Rebooted in safe mode and then run Adaware to clean the registry. ... Norton should have no problem cleaning the files. ...
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