Re: Cleaning up a 2nd Computer w/Virus Problems?

From: John Tiesi (jtiesiNOSPAM_at_unm.edu)
Date: 08/29/05 

Date: Mon, 29 Aug 2005 13:21:19 -0600

I have done that many times with computers that are having virus problems or
bad blocks on hard drives. I've never had a problem with it.

"Richard in Va." <reaton@aol.com> wrote in message
news:OG2kXHpqFHA.2604@TK2MSFTNGP14.phx.gbl...
>I have a friend that has an 18mo old HP desktop that is likely to have many
>virus problems.
> He purchased Norton Anti-Virus and Norton Firewall and installed (I think
> both) without removing his older version of Norton Anti Virus. Now he is
> unable to scan for viruses nor can he un-install the Norton products.
> We've discussed some of his options such as un-installing and/or scanning
> for viruses while booted in safe mode.
>
> My question is... is it possible to remove his hard drive and temporarily
> installing (as slave) it in a clean machine running Norton system works
> 2002 with updated virus definitions and doing a full drive scan to clean
> it up. Then putting it back in his HP, booting from it, un-install all
> Norton products as well as any other anti-virus applications. Then do
> another pre-installation scan (from the install CD or the Norton online
> scanner) and installing his new anti-virus / firewall applications.
>
> I have this "clean" machine at work not being used anymore and the case is
> open, so it would be simple enough for me to do this.
>
> Does anyone know if this is an acceptable approach? Or is this begging for
> more problems.
>
> Thanks for your help!
>
> Richard in Va.
> +++++++++++++++++++++++++
>

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