Re: Rebooting in Windows XP (SP2) without warning.
From: JoseFVasquez (JoseFVasquez_at_discussions.microsoft.com)
Date: 08/20/05
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Date: Fri, 19 Aug 2005 16:15:03 -0700
Thanks a lot for taking the time.
I did the steps number 1 and 2. I also put the PC on top of the desk for
better ventilation. I will let you know what happen.
This is a list of errors found in the event viewer:
Errors found in SYSTEM
Errors found in SYSTEM
Type source category user Computer
Error system error (102) N/A User-ZTOH
Error Dhcp None N/A User-ZTOH
Error service Control manager N/A User-ZTOH
Errors found in APPLICATION
Error application error (a lot of them).
Thanks again.
Jose Vasquez.
"Malke" wrote:
> JoseFVasquez wrote:
>
> > Hi there,
> > I do have a problem on Windows XP. Every now and then the computer
> > re-boot itself. It does it even when I am not connected to the
> > internet. I already downloaded the latest and greatest security
> > updates but no luck. Any idea is greatly appreciated.
> >
>
> Random rebooting is usually not caused by viruses - unless you don't
> have a current version antivirus installed using updated definitions.
> I'm not sure what "latest and greatest security updates" means. If you
> do have av installed, then troubleshoot this way:
>
> 1. Stop the automatic restart on failure by going to the System applet
> in Control Panel, click on Advanced>Startup and Recovery>Settings and
> under System Failure uncheck "Automatically Restart". This should give
> you a Stop Error. Write down the Stop Error and research it here:
>
> http://www.aumha.org/win5/kbestop.htm
>
> 2. Also look in Event Viewer to see if there are any clues:
> Start>Run>eventvwr.msc [enter]
>
> 3. Random rebooting can be caused by bad hardware. The first thing to
> check is if your computer is overheating. Open the computer and run it
> open, cleaning out all dust bunnies and observing all fans (overheating
> will cause system freezing). Obviously you can't do this with a laptop,
> but you can hear if the fan is running and feel if the laptop is
> getting too hot.
>
> 4. Another culprit can be flaky RAM. Test the RAM - I like Memtest86+
> from www.memtest.org. Obviously, you have to get the program from a
> working machine. You will either download the precompiled Windows
> binary to make a bootable floppy or the .iso to make a bootable cd. If
> you want to use the latter, you'll need to have third-party burning
> software on the machine where you download the file - XP's built-in
> burning capability won't do the job. In either case, boot with the
> media you made. The test will run immediately. Let the test run for an
> extended period of time - unless errors are seen immediately. If you
> get any errors, replace the RAM.
>
> This should give you some good places to start troubleshooting. After
> you've done the work, if you need more help then post back with results
> of what you've done.
>
> Malke
> --
> MS-MVP Windows User/Shell
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"
>
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