Re: microsoft antyspyware has an error (101)

From: Ian Kenefick (ian_kenefick_at_eircom.net)
Date: 08/03/05 

Date: Tue, 02 Aug 2005 23:08:09 +0100

On Tue, 2 Aug 2005 14:22:01 -0700, "helen" <pasjox@msn.com> wrote:

>these few recent days AOL sold me a free McAffe Firewall. ever since my
>computer has crashed..i have Microsoft Antispyware Beta1. When ever i want to
>open it, a pop-up says that there is a critical error(101) and it wants me to
>restart my computer,which i already did,and it also says to go to Add/Remove
>Programs and delete Microsoft Antispyware and reinstall an updated version. I
>did all of that, and the same pop-up notification popped up. I don't get why
>this keeps on happening..please have a person call. This problem all started
>because of AOL told us to install free firewall. I installed it and ever
>since everything goes wrong.

AOL haven't a clue! 'Sigh' I used to work for them. Remove the
firewall and see if this rectifies the problem although it doesn't
sound like it will.

If you are running Windows XP then roll back to before you installed
the firewall using system restore function.

I would refer you to the vendor but since I know it's AOL I will save
you the rediculous phone support queuing time and well below average
support folks they employ. No offense to those employed by AOL - their
slack traning program doesn't help much. 

-- 
Ian Kenefick
http://www.ik-cs.com
http://antivirus.ik-cs.com

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