req help: norton cannot delete 'eied s7 c 77.exe' download.trojan

From: tonj (nospam_at_no-spam-ever.org)
Date: 07/20/05 

Date: Wed, 20 Jul 2005 22:45:23 +0100

Got Norton AV 2005 on Windows ME, scan of PC shows 'eied s7 c 77.exe' is
infected with download.trojan. Fix fails, quarantine fails, delete fails,
Norton does not give the location of this file and when I do a search in
Windows I cannot find this file anywhere but it keep showing up when I do a
scan. There's hardly any info about this when I google, and Symantec support
comes up with nothing. I have system restore disabled and I've also scanned
in safe mode but I cannot get rid of this thing.
Thanks for any help.

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