Re: "Restore my Active Desktop" doesn't work
From: Margrit (Margrit_at_discussions.microsoft.com)
Date: 06/28/05
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Date: Mon, 27 Jun 2005 19:25:01 -0700
Thanks Galen,
I got into the SAFE Mode, but now my Modem doesn't work. Something could
have changed in the setup. It looks like BestBuy or some other shop will have
to check this out.
Thanks anyway for your prompt help.
"Galen" wrote:
> In news:47900B7D-D611-4C41-AE1E-3F69567E238F@microsoft.com,
> Margrit <Margrit@discussions.microsoft.com> had this to say:
>
> My reply is at the bottom of your sent message:
>
> > I think the following happened: In May of this year, another creative
> > hacker managed to mimic Microsoft's monthly security bulletin
> > announcement and issue a counterfeit version. In this case, the fake
> > email was distributed under the guise of a Microsoft Security
> > Advisory claiming to have an official update to Internet Explorer,
> > Outlook Express and Outlook. But rather than patch vulnerabilities in
> > these programs, the fraudulent update infected unwary users with a
> > virus.
> >
> > Nothing on the desktop works. Tried to use the boot disk; there, the
> > Norton Antivirus check never finished; don't know if reloading CMOS
> > info is ok; it says Boot records are good; don't know if reloading
> > Partition tables is ok. My last option (and I am about to do it) is
> > reformatting the hard drive. Any suggestions?
>
> Try getting into safe mode without networking first. Then scan if possible.
>
> Safe Mode :
> http://kgiii.info/windows/all/general/safemode.html
>
> Malware Cleaning :
> http://www.kgiii.info/windows/all/general/malwarefix.html
>
> Galen
> --
>
> "And that recommendation, with the exaggerated estimate of my ability
> with which he prefaced it, was, if you will believe me, Watson, the
> very first thing which ever made me feel that a profession might be
> made out of what had up to that time been the merest hobby."
>
> Sherlock Holmes
>
>
>
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