Re: Virus in memory? I may be crazy, but....
From: JCB_MCSE_wannabe (JCBMCSEwannabe_at_discussions.microsoft.com)
Date: 06/17/05
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Date: Thu, 16 Jun 2005 20:29:01 -0700
Thank you for your detailed reply. It is useful information.
-- JCB\1059 "David H. Lipman" wrote: > From: "JCB_MCSE_wannabe" <JCBMCSEwannabe@discussions.microsoft.com> > > | Recently, a friend's computer (Dell workstation, Win XPPro_sp2 w/Norton AV) > | apparently received a virus which was consuming the memory resources of his > | machine. He suddenly began receiving "insufficient memory" messages in > | response to just about every command. > | > | Can a virus hijack the memory to deny normal system function? > > > A virus ? Could be any malware or a combination of malware that can do this. > > > | This problem prevented him from running an AV scan. Not being an expert in > | these matters, I was limited in my abilities to help. Nothing he or I > | attempted would allow us to reboot the machine normally. > > > You should have come here and we could have provided several methods including but not > limited to slaving the drive on another PC. > > > | He decided to attempt a reinstall from the XP installation CD. A repair > | attempt and reinstall attempts were not successful. During the initial XP > | install phase while system files are being copied, the process suddenly > | stopped and also yielded an "insufficient memory" message. > > > Once infected a repair install is NOT the way to go. The system must be cleaned. > > > | Any one memory stick in his machine had sufficient capacity to meet XP > | install requirements, yet (for lack of any better idea...) we removed the > | memory sticks, cleaned the contacts and reinstalled them. > | > | After this, the reinstall progressed without incident and the machine has > | been incident-free since. > > > Then you didn't have malware you had a hardware problem ! > > > | Removing the memory was APPARENTLY the solution, but I lack the knowledge to > | explain why this could be so or to reproduce/test/verify this behavior. > | > | I theorized the virus was actually installed in memory and by physically > | removing it, the virus was lost without a power supply. I'm no hardware > | expert, but I thought upon shutdown, the memory was refreshed anyway - is > | this not the case? > > > Once power is removed from RAM, you would kill any virus and it can not exist in volitile > RAM once power is not present and and a CPU is not giving it "life". There is no virus > installed in RAM as you seem to describe. > > > | So...... > | > | Assuming a virus can be in memory and persistent, did we simply dumb-luck > | ourselves into the correct solution, or was something else the solution, and > | we drew an incorrect conclusion > > > Faux conclusion... > > > | If an in-memory virus is possible, could my friend simply have removed the > | physical memory AS A FIRST STEP and avoided the wipe/reinstall? > > > There was no virus. You had a hardware problem. > > > | Also, the act of removing the memory suggests the virus is volatile - i.e., > | no power, no problem. Does in-memory data persist even when the machine is > | powered down (relying on the computer's system battery which powers the > | clock, etc.?) > > > The act of removing the memory module proves it NOT to be a virus but a hardware problem. > > > | Any thoughts on this problem are appreciated. My friend thinks I am a > | 'genius' for fixing his machine, yet I feel very dissatisfied in not REALLY > | knowing the reason for my "success" in solving the problem. > | > | Regards, > | > | -- > | JCB\1059 > > > -- > Dave > http://www.claymania.com/removal-trojan-adware.html > http://www.ik-cs.com/got-a-virus.htm > > >
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