Virus in memory? I may be crazy, but....

From: JCB_MCSE_wannabe (JCBMCSEwannabe_at_discussions.microsoft.com)
Date: 06/16/05


Date: Thu, 16 Jun 2005 12:24:03 -0700

Recently, a friend's computer (Dell workstation, Win XPPro_sp2 w/Norton AV)
apparently received a virus which was consuming the memory resources of his
machine. He suddenly began receiving "insufficient memory" messages in
response to just about every command.

Can a virus hijack the memory to deny normal system function?

This problem prevented him from running an AV scan. Not being an expert in
these matters, I was limited in my abilities to help. Nothing he or I
attempted would allow us to reboot the machine normally.

He decided to attempt a reinstall from the XP installation CD. A repair
attempt and reinstall attempts were not successful. During the initial XP
install phase while system files are being copied, the process suddenly
stopped and also yielded an "insufficient memory" message.

Any one memory stick in his machine had sufficient capacity to meet XP
install requirements, yet (for lack of any better idea...) we removed the
memory sticks, cleaned the contacts and reinstalled them.

After this, the reinstall progressed without incident and the machine has
been incident-free since.

Removing the memory was APPARENTLY the solution, but I lack the knowledge to
explain why this could be so or to reproduce/test/verify this behavior.

I theorized the virus was actually installed in memory and by physically
removing it, the virus was lost without a power supply. I'm no hardware
expert, but I thought upon shutdown, the memory was refreshed anyway - is
this not the case?

So......

Assuming a virus can be in memory and persistent, did we simply dumb-luck
ourselves into the correct solution, or was something else the solution, and
we drew an incorrect conclusion?

If an in-memory virus is possible, could my friend simply have removed the
physical memory AS A FIRST STEP and avoided the wipe/reinstall?

Also, the act of removing the memory suggests the virus is volatile - i.e.,
no power, no problem. Does in-memory data persist even when the machine is
powered down (relying on the computer's system battery which powers the
clock, etc.?)

Any thoughts on this problem are appreciated. My friend thinks I am a
'genius' for fixing his machine, yet I feel very dissatisfied in not REALLY
knowing the reason for my "success" in solving the problem.

Regards,

-- 
JCB\1059


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