Re: Alwayup Trojan-Repair,Quarantine, Delete Failed--Access Denied?
dpilloff_at_gmail.com
Date: 05/23/05
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Date: 23 May 2005 14:16:13 -0700
Eli wrote:
> Hello:
>
> I use Norton AntiVirus.
>
> Was notifiied of an infection by Alwayup Trojan:
>
> <<
> Source: C:\WINDOWS\Temporary Internet
> Files\Content.IE5\0Z4RMI0I\aun_0036[1].exe
> Click for more information about this threat : Trojan.Alwayup
> >>>>>>
>
> NAV log reports that Repair Failed, Quarantine failed, delete failed.
Access
> denied.
>
> Does "Access Denied" mean it was refused access to other files? In
other
> words that the Trojan failed to access other files?
>
> I used Windows Explorer to locate that file within the TIF folder. It
showed
> a size of 0 bytes. and that it was created at about the same time
that the
> AntiVirus alerts came on my monitor. I simply deleted it, with no
problem.
> Wondering if that zero byte size implies that the antivirus somehow
stripped
> it ....
>
> I ran a completeVirus Scan with Norton Antivirus and it came out
clean.
>
> 1) Does "Access Denied" mean it was refused access to other files? In
other
> words that the Trojan failed to access other files?
>
> 2) Is there anything elase I should do to make sure I'm truly rid of
this
> Alwayup Trojan?
>
> 3) Can I safely delete all the contents of 0Z4RMI0I\ subfolder
within my
> Temp Inernet Files w/o losing important data and/or programs?
>
> Thanks in advance:
>
> -eli
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