Help various virus attacks

From: tiger-lily (tiger_lily_59_at_hotmail.com)
Date: 04/26/05 

Date: Tue, 26 Apr 2005 21:46:26 +0100

I have just reinstalled XP on my daughters laptop because she had so much on
it. I first of all got a pop up saying "Buffer overflow in mesanger
service causes unexpected shutdown, virus infection and remote code
execution. affected softwear. Your system is infected download patch from
www.updatenow.org" I didn't follow these instructions. instead I went
online to reinstall NAV. Since then the laptop has gone mad, trying to send
emails but not getting through. Various pop ups and tools bars adding
themselves and here are some of the viruses being reported even as Norton
was trying to update:

bloodhound.w32.ep
w32.mytub.ah@mm
Hacktool.rootkit (loads of times)
download.trojan
bat.trojan

can someone please help me out here. should I do another complete
re-install or is this not going to help. Does anyone have any idea what
happened here.

thanks in advance

Michelle

Relevant Pages

  • Re: Help various virus attacks
    ... | I have just reinstalled XP on my daughters laptop because she had so much on ... | online to reinstall NAV. ... What I suggest is that you have ALL software on media and NOT connect the PC to the Internet ... taking adavantage of unpatched OS vulnerabilities. ...
    (microsoft.public.security.virus)
  • Re: Help various virus attacks
    ... > I have just reinstalled XP on my daughters laptop because she had so much on ... > online to reinstall NAV. ... Another reinstall will not help.It won't get rid of malware already ... If your install disk is not XP service pack 2,you need to download it ...
    (microsoft.public.security.virus)