Re: background tab and others disappeared in my display tabs
From: David H. Lipman (DLipman~nospam~_at_Verizon.Net)
Date: 04/19/05
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Date: Tue, 19 Apr 2005 09:15:39 -0400
From: "dieyong81" <dieyong81@discussions.microsoft.com>
| dear friends,
| i was surfind the internet when i got a pop up that my computer contain
| viruses and i need to download a spyware i pressed cancel since i know that
| it can be a virus. I was chocked to see that my background was change to a
| bluse screen with a pictures that says that "your computer contain viruses
| and i need to download a spyware "
| I became more chocked after i tried to change the background again to the
| original one and found that the background tab and others were not
| avaialable. the only things available were screensaver tab and the settings
| tab. I found out after doing some searches on my computer that a file called
| wp.exe was causing thi sproblem. I delete it from the registery and from all
| my computer and the background file wp.exe which was shown on my computer and
| i restarted my computer to see that the background was changed to black but
| still can do anything in the display.
| what do you think might be causing the problem and what should i do.
| N.B: the wp.exe was found and deleted by Norton Antivirus 2003 and by Ad
| Aware Spyware but still the the same problem
| help please.
| thanks for ur time and for your care
| ayman
Realize that web pages or screens can be made to look like authentic warning pages. Some
even look like a BSoS (Blue Screen of Death) this is a Social Engineerinmg attempt to get
you to install their malware. They can be pretty convincing !
Just to make sure, please perform the following....
Dump the contents of the IE Temporary Internet Folder cache (TIF)
Start --> Settings --> Control Panel --> Internet Options --> Delete Files
Dump the contents of the Mozilla FireFox Cache
Tools --> Options --> Privacy --> Cache --> Clear
1) Download TrendMicro Sysclean by other of the following 2 methods
Trend Sysclean Method 1
---------------------------------------
Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp
Latest Trend signature files.
http://www.trendmicro.com/download/pattern.asp
Create a directory.
On drive "C:\"
(e.g., "c:\sysclean")
Download SYSCLEAN.COM and place it in that directory.
Download the signature files (pattern files) by obtaining the ZIP file.
For example; lpt584.zip
Extract the contents of the ZIP file and place the contents in the same directory as
SYSCLEAN.COM.
Trend Sysclean Method 2
---------------------------------------
Download the utility SYSCLEAN_FE at the following URL --
http://www.ik-cs.com/got-a-virus.htm
SYSCLEAN_FE automates the download and execution process of the Trend Sysclean Package.
Direct URL --
http://www.ik-cs.com/programs/virtools/Sysclean_FE.exe
2) Download Ad-aware SE (free personal version v1.05)
http://www.lavasoftusa.com/
Update Ad-aware with the latest definitions.
3) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
4) Reboot your PC into Safe Mode and shutdown as many applications as possible.
5) Using both the Trend Sysclean utility and Ad-aware, perform a Full Scan of your
platform and clean/delete any infectors/parasites found.
(a few cycles may be needed)
6) Restart your PC and perform a "final" Full Scan of your platform using both the
Trend Sysclean utility and Adaware
7) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
8) Reboot your PC.
9) If you are using WinME or WinXP, create a new Restore point
* * Please report back your results * *
-- Dave http://www.claymania.com/removal-trojan-adware.html http://www.ik-cs.com/got-a-virus.htm
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