Re: Virus problem
From: Malke (noreply_at_invalid.com)
Date: 04/18/05
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Date: Mon, 18 Apr 2005 06:07:02 -0700
Laptop wrote:
> I have Viruses in my system files i try Norton and AVG and spyware
> remover nothing works and i can't retore my computer. so..... i think
> i am in big troble.
You have not given enough information to get specific help. How you know
you have viruses and which ones would have been helpful. I'm going to
guess that you didn't have an antivirus installed or that the one you
have was obsolete with expired subscription. In any case, start
cleaning by doing a scan in Safe Mode with TrendMicro's Sysclean. You
should get all tools/updates from a different, known-clean machine with
a good Internet connection and a cd burner.
TrendMicro's Sysclean is an extensive antivirus tool which has the
advantage of not needing to be installed. It requires two parts - the
scanning engine and the virus pattern files. Delete all Temporary and
Temporary Internet Files before running the program.
1. Create a new folder on your Desktop or the C: drive named something
useful like "Sysclean".
2. Go here and download the two parts of the program to that folder:
http://www.trendmicro.com/download/dcs.asp - Sysclean
http://www.trendmicro.com/download/pattern.asp - virus pattern files
The pattern files will be zipped - extract them with your unzipper (like
WinZip) or if you have XP, you can just open the folder. You need to
put the extracted files in the Sysclean folder you made.
3. Restart your computer in Safe Mode. Get into Safe Mode by repeatedly
tapping the F8 key as the computer is starting up to get to the proper
menu.
4. Go to the Sysclean folder you made and double-click on sysclean.com.
Start the scan. After the scan is finished, look at the log. You may
need to make a note of where any viruses were found if they were not
able to be removed so you can manually delete them.
Now get a full-featured antivirus, install it, update it, and do a
thorough scan in Safe Mode. It would be wise to continue your cleaning
by scanning for non-viral malware with programs like Ad-aware and
Spybot S&D (free). Update those programs before running them and do the
scans in Safe Mode.
http://www.safer-networking.org - Spybot Search & Destroy
http://www.lavasoftusa.com - Ad-aware
Malke
-- MS MVP - Windows Shell/User www.elephantboycomputers.com In Memoriam - MVP Alex Nichol The world is diminished without him.
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