RE: PC Shut-Off when I scan for Virus with any Software
From: Locototin (Locototin_at_discussions.microsoft.com)
Date: 04/12/05
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Date: Tue, 12 Apr 2005 07:43:02 -0700
Dear David:
Thanks for your e-mail and help.
What you sent me help for a while but now my computer keeps shutting down
while I am working. All of a sudden shuts down without a warning.
It's that also a virus?
What else can I do?
Thanks again,
Rafael
Dump the contents of the IE Temporary Internet Folder cache (TIF)
start --> settings --> control panel --> internet options --> delete files
1) Download the following three items...
Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp
Latest Trend signature files.
http://www.trendmicro.com/download/pattern.asp
Ad-aware SE (free personal version v1.05)
http://www.lavasoftusa.com/
Create a directory.
On drive "C:\"
(e.g., "c:\New Folder")
or the desktop
(e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")
Download SYSCLEAN.COM and place it in that directory.
Download the Trend Pattern File by obtaining the ZIP file.
For example; lpt512.zip
Extract the contents of the ZIP file and place the contents in the same
directory as
SYSCLEAN.COM.
2) Update Ad-aware with the latest definitions.
3) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
4) Reboot your PC into Safe Mode and shutdown as many applications as
possible.
5) Using both the Trend Sysclean utility and Ad-aware, perform a Full
Scan of your
platform and clean/delete any infectors/parasites found.
(a few cycles may be needed)
6) Restart your PC and perform a "final" Full Scan of your platform
using both the
Trend Sysclean utility and Adaware
7) If you are using WinME or WinXP,Re-enable System Restore and re-apply
any
System Restore preferences, (e.g. HD space to use suggested 400 ~
600MB),
8) Reboot your PC.
9) If you are using WinME or WinXP, create a new Restore point
* * Please report back your results * *
-- Dave http://www.claymania.com/removal-trojan-adware.html http://www.ik-cs.com/got-a-virus.htm "Locototin" wrote: > Dear Helper: > > My computer Shuts-Off when I scan for Virus with Norton or any other Software. > > How can I stop that? > > Thanks, > -- > Locototin
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