Re: SCR3310 USB Smart Card Reader no longer functions after the Windows Malicious Software Removal Tool
From: Bigbruva (Richardh_at_dontusethis.ws)
Date: 03/14/05
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Date: Mon, 14 Mar 2005 10:29:13 -0800
So, is this driver now working?
BB
"Mark" <mark@noemailaddress.com> wrote in message
news:%23ZL7D7%23JFHA.1176@TK2MSFTNGP15.phx.gbl...
> The SCR 3310 card reader had been running fine in Windows XP SP2 until the
> "Windows Malicious Software Removal Tool - March 2005" update ran in XP
> SP2.
>
> I tried updating the installed driver, but it would not update -- did not
> find an updated or existing driver.
>
> When I try the 'Roll Back Driver', a dialog window shows:
>
> No driver files have been backed up for this device.
>
> If you are having problems with this device you should view the
> Troubleshooter information. Would you like to launch the
> Troubleshooter?
>
> I clicked Yes. The New Hardware Wizard window opens, select 'Yes, this
> time only', click Next, click Next for 'Install the software
> automatically', Hardware Update Wizard searches for an updated or a driver
> for the 'SCR3310 USB Smart Card Driver', and it actually finds the driver.
> I clicked Finish where the New Hardware Wizard did update the installed
> driver:
>
> Device Manager
> - Smart card readers
> - SCR3310 USB Smart Card Reader
>
>
> On 3/10/2005 2:52 PM, Bigbruva:
>> Are you sure this was the only update you downloaded from the Windows
>> Update site?
>> Hardware updates can also be delivered from here that are more likely to
>> mess up the device.
>>
>> Try rolling back the device driver for the reader using Device Manager:
>>
>> 1) Right Click My Computer and select "Manage"
>> 2) In the left hand windows select "Device Manager"
>> 3) Double click the Smart Card Reader device to bring up it's properties
>> 4) Click the Driver tab and click the Rollback Driver button
>>
>> If this does not work you could try restoring to the last system restore
>> point before you did the update.
>>
>> Let us know if this helps you out
>>
>> BB
>>
>> "Mark" <mark@noemailaddress.com> wrote in message
>> news:%23RWDX4OJFHA.2756@TK2MSFTNGP10.phx.gbl...
>>
>>>When Windows Update automatically installed:
>>>
>>>Windows Malicious Software Removal Tool - March 2005 (KB890830)
>>>Date: Wednesday, March 09, 2005
>>>Source: Automatic Updates
>>>
>>>this broke the smart card driver installed in Windows XP. Device Manager
>>>now shows:
>>>
>>> - Other Devices
>>> ? SCR3310 USB Smart Card Reader
>>>
>>>I cannot get this card reader to function again in Windows XP. I have
>>>tried uninstalling and reinstalling the driver and Windows XP will no
>>>longer configure the SCR 3310 USB card reader.
>>>
>>
>>
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