Re: SCR3310 USB Smart Card Reader no longer functions after the Windows Malicious Software Removal Tool

From: Mark (mark_at_noemailaddress.com)
Date: 03/13/05

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    The SCR 3310 card reader had been running fine in Windows XP SP2 until
    the "Windows Malicious Software Removal Tool - March 2005" update ran in
    XP SP2.

    I tried updating the installed driver, but it would not update -- did
    not find an updated or existing driver.

    When I try the 'Roll Back Driver', a dialog window shows:

       No driver files have been backed up for this device.

       If you are having problems with this device you should view the
       Troubleshooter information. Would you like to launch the
       Troubleshooter?

    I clicked Yes. The New Hardware Wizard window opens, select 'Yes, this
    time only', click Next, click Next for 'Install the software
    automatically', Hardware Update Wizard searches for an updated or a
    driver for the 'SCR3310 USB Smart Card Driver', and it actually finds
    the driver. I clicked Finish where the New Hardware Wizard did update
    the installed driver:

    Device Manager
       - Smart card readers
         - SCR3310 USB Smart Card Reader

    On 3/10/2005 2:52 PM, Bigbruva:
    > Are you sure this was the only update you downloaded from the Windows Update
    > site?
    > Hardware updates can also be delivered from here that are more likely to
    > mess up the device.
    >
    > Try rolling back the device driver for the reader using Device Manager:
    >
    > 1) Right Click My Computer and select "Manage"
    > 2) In the left hand windows select "Device Manager"
    > 3) Double click the Smart Card Reader device to bring up it's properties
    > 4) Click the Driver tab and click the Rollback Driver button
    >
    > If this does not work you could try restoring to the last system restore
    > point before you did the update.
    >
    > Let us know if this helps you out
    >
    > BB
    >
    > "Mark" <mark@noemailaddress.com> wrote in message
    > news:%23RWDX4OJFHA.2756@TK2MSFTNGP10.phx.gbl...
    >
    >>When Windows Update automatically installed:
    >>
    >>Windows Malicious Software Removal Tool - March 2005 (KB890830)
    >>Date: Wednesday, March 09, 2005
    >>Source: Automatic Updates
    >>
    >>this broke the smart card driver installed in Windows XP. Device Manager
    >>now shows:
    >>
    >> - Other Devices
    >> ? SCR3310 USB Smart Card Reader
    >>
    >>I cannot get this card reader to function again in Windows XP. I have
    >>tried uninstalling and reinstalling the driver and Windows XP will no
    >>longer configure the SCR 3310 USB card reader.
    >>
    >
    >
    >

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