Re: HotBar issue
From: David H. Lipman (DLipman~nospam~_at_Verizon.Net)
Date: 02/25/05
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Date: Fri, 25 Feb 2005 07:20:38 -0500
"Belfastlad" <Belfastlad@discussions.microsoft.com> wrote in message
news:371780B4-E95D-4BB0-B38D-87ED5DA82A86@microsoft.com
| My Dad's PC uses Windows XP Home Edition. He recently switched his dial-up
| connection to cable connection. Shortly after doing so his internet access
| has become non-existant. Even when trying to log onto his homepage it can no
| longer find the server. Upon running a scan we found numerous infected files,
| most of which the anti-virus software eliminated. All except 2, which are
| HotBar applications that are listed as being in registry files. I cannot seem
| to eliminate these 2 items. Norton software will not recognize them in the
| scan and I can't get online to run the LiveUpdate option to update virus
| definitions. Any thoughts/ solutions would be greatly appreciated.
Dump the contents of the IE Temporary Internet Folder cache (TIF)
start --> settings --> control panel --> internet options --> delete files
1) Download the following three items...
Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp
Latest Trend signature files.
http://www.trendmicro.com/download/pattern.asp
Ad-aware SE (free personal version v1.05)
http://www.lavasoftusa.com/
Create a directory.
On drive "C:\"
(e.g., "c:\New Folder")
or the desktop
(e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")
Download SYSCLEAN.COM and place it in that directory.
Download the Trend Pattern File by obtaining the ZIP file.
For example; lpt446.zip
Extract the contents of the ZIP file and place the contents in the same directory as
SYSCLEAN.COM.
2) Update Ad-aware with the latest definitions.
3) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
4) Reboot your PC into Safe Mode and shutdown as many applications as possible.
5) Using both the Trend Sysclean utility and Ad-aware, perform a Full Scan of your
platform and clean/delete any infectors/parasites found.
(a few cycles may be needed)
6) Restart your PC and perform a "final" Full Scan of your platform using both the
Trend Sysclean utility and Adaware
7) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
8) Reboot your PC.
9) If you are using WinME or WinXP, create a new Restore point
* * * Please report back your results * * *
-- Dave http://www.claymania.com/removal-trojan-adware.html
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- In reply to: Belfastlad: "HotBar issue"
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