Re: IE will not load any website page

From: bnwisla (bnwisla_at_discussions.microsoft.com)
Date: 01/11/05 

Date: Tue, 11 Jan 2005 05:51:05 -0800

I restored after checking to be sure that Load CD was the first restored
option.

"Chuck" wrote:

> bnwisla wrote:
> > I am running Windows XP with Norton Antivirus. After connecting to the
> > internet via phone modem, I clicked on IE as usual to load my homepage,
> > yahoo.com. I got the page cannot be found, check your settings, dns error
> > page. So I closed it and was just going to click on IE again. However, my
> > desktop now showed that all of my files, everything on my computer, had been
> > changed to .lnk files. Nothing would open and I kept getting the message
> > that Windows could not find a program to open these files. I never received
> > any messages from Symantec of a virus on my computer. Restore function was
> > also disabled. I finally had to use the 5 restore discs provided by HP and
> > put my computer back to its' factory condition.
> >
> > Now I have two problems. The first is that something is loading mass emails
> > from my computer to email addresses not contained in address book and
> > Symantec scans them but won't allow them to send. There is a never ending
> > amount of them. The only way I can stop it is to reboot.
> >
> > The second is that IE will open my homepage, but it is a cached version
> > because the date and time never changes. My big problem is that I cannot go
> > to any webpage at all. No link, no URL will load. It is like some virus has
> > disabled my capacity to get an active webpage. I am at a loss as to how to
> > fix this since I can't get to any URL's and cannot even download antivirus
> > definitions or updates.
> >
> > Any help would be appreciated.
> When you restored, did you format or did you restore? HP gives you 2
> options.
>

Relevant Pages

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