Re: Messenger service..critical Errors
From: Gibraltar (Gibraltar_at_discussions.microsoft.com)
Date: 01/04/05
- Next message: Pam: "Re: Munging addresses question"
- Previous message: Jim Macklin: "Re: Munging addresses question"
- In reply to: Malke: "Re: Messenger service..critical Errors"
- Next in thread: Malke: "Re: Messenger service..critical Errors"
- Reply: Malke: "Re: Messenger service..critical Errors"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
Date: Tue, 4 Jan 2005 13:09:10 -0800
Hello Malke
thankyou very much for your help,most informative and i will follow it to
the letter .
thankyou again for your expertise and valuable time.
Regards
Alan.
"Malke" wrote:
> Gibraltar wrote:
>
> > hello
> > my friend recently been recieving this odd message
> > :message from system to user ..
> > Warning! your computer may have critical errors in registry and file
> > system. these errors can lead to computercrashes, instability and full
> > system failure..
> > it goes on and to finally asks to log on to a site at
> > ..'www.errorfixer.com' we wre wondering if this is a virus of some
> > sort ..he cannot log onto the internet anymoreand hes running windows
> > 2000. hes at his wits end and any help will be greatly appreciated.
>
> Hi Alan. Your friend is getting messages from spyware, which means he
> needs to clean up his computer. An additional step is that he should
> disable the Messenger service (no, this is not related to Instant
> Messenger) by going to Start>Run and typing (without quotes)
> "services.msc" [enter]. Scroll down to the Messenger service and
> double-click it to get its Properties. Stop the service and set to
> Disabled. However, doing this without running a firewall is just
> masking the problem so make sure your friend has a firewall.
>
> Now, on to the cleanup steps. Do everything with updated tools in Safe
> Mode.
>
> 1) Scan in Safe Mode with current version (not earlier than 2003)
> antivirus using updated definitions.
>
> 2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
> programs are free, so use them both since they complement each other.
> There is a new version of CWShredder from Intermute. I would not
> install the other Intermute programs, however. Alternately, there are
> CoolWebSearch malware removal steps at SilentRunners.
>
> Be sure to update these programs before running, and it is a good idea
> to do virus/spyware scans in Safe Mode. Make sure you are able to see
> all hidden files and extensions (View tab in Folder Options).
>
> HijackThis is an excellent tool to discover and disable hijackers, but
> it requires expert skill. See below for HijackThis links. A combination
> of HijackThis and About:Buster works well in removing the About:Blank
> homepage hijacker. Again, this is an expert tool and novices should get
> help with it.
>
> 3) If you are running Windows ME or XP, you should disable/enable System
> Restore because malware will be in the Restore Points. With ME, you
> must disable System Restore completely. With XP, you can delete all but
> the most recent (presumably clean) System Restore point from the More
> Options section of Disk Cleanup (Run>cleanmgr).
>
> 4) Make sure you've visited Windows Update and applied all security
> patches. Do not install driver updates from Windows Update.
>
> 5) Run a firewall.
>
> Links to help with malware:
>
> Software/Methods:
> http://www.safer-networking.org - Spybot Search & Destroy
> http://www.lavasoftusa.com - Ad-aware
> http://www.majorgeeks.com - good download site
> http://www.intermute.com/spysubtract/cwshredder_download.html
> http://www.silentrunners.org/sr_cwsremoval.html. - SilentRunners
>
> HijackThis:
> http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Jim
> Eshelman
> http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior HijackThis
> forum
> http://www.wilderssecurity.com/
> http://forums.tomcoyote.org/
> http://www.spywareinfo.com/forums/
>
> General:
> http://forum.aumha.org/ - look under "Security" for various forums
> http://rgharper.mvps.org/cleanit.htm
> http://mvps.org/winhelp2002/unwanted.htm
> http://www.aumha.org/a/parasite.htm - The Parasite Fight
> http://www.spywarewarrior.com/rogue_anti-spyware.htm
>
> Malke
> --
> MS MVP - Windows Shell/User
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
>
- Next message: Pam: "Re: Munging addresses question"
- Previous message: Jim Macklin: "Re: Munging addresses question"
- In reply to: Malke: "Re: Messenger service..critical Errors"
- Next in thread: Malke: "Re: Messenger service..critical Errors"
- Reply: Malke: "Re: Messenger service..critical Errors"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
Relevant Pages
|
