Re: Browser takeover

From: Tom B. (TomB_at_discussions.microsoft.com)
Date: 11/29/04

  • Next message: Moir: "explorer.exe"
    Date: Mon, 29 Nov 2004 00:23:02 -0800
    
    

    By the way, it's HotWebSearch.com and it will not go away. It keeps coming
    back after I delete the entries in Hijackfix.
    Please tell me what I'm doing wrong in the last step in Safe Mode based on
    this recommendation you made. Thanks.

    "Tom B." wrote:

    > David,
    > OK, here are the results of your treatment. I uninstalled AdAware 6.0 and
    > intalled SE. I created a new folder in C drive called Software Help and
    > downloaded Sysclean.com and Trend Pattern File and unzipped in the same
    > folder. I have sysclean. com and lpt.265 unzipped in this new folder. I went
    > to Safe Mode and attempted to run sysclean.com and keep getting this Error
    > message:
    > It's a Trend Microsysclean Package error message stating:
    > Pattern file "LPT$VPN" is missing. Please download a copy.
    > What am I missing here? I place both downloads in the same folder. Please
    > respond. Thanks. Tom
    >
    > "David H. Lipman" wrote:
    >
    > > I look forward to your results Tom.
    > >
    > > Dave
    > >
    > >
    > >
    > > "Tom B." <TomB@discussions.microsoft.com> wrote in message
    > > news:346E9048-CE74-4CD7-9D79-C4C0DA63C74A@microsoft.com...
    > > | David,
    > > | Thanks. I'll try that. I'm not sure how comfortable I am in Safe Mode, but
    > > | there's someone who I can call to help. I'll let you know. Tom
    > > |
    > > | "David H. Lipman" wrote:
    > > |
    > > | > That's your problem.
    > > | > Adaware 6 has been discontinued, it won't get new updates and is no longer supported by
    > > | > Lavasoft.
    > > | >
    > > | > Please perform the following set of instructions...
    > > | >
    > > | > 1) Download the following three items...
    > > | >
    > > | > Trend Sysclean Package
    > > | > http://www.trendmicro.com/download/dcs.asp
    > > | >
    > > | > Latest Trend signature files.
    > > | > http://www.trendmicro.com/download/pattern.asp
    > > | >
    > > | > Adaware SE (free personal version v1.05)
    > > | > http://www.lavasoftusa.com/
    > > | >
    > > | > Create a directory.
    > > | > On drive "C:\"
    > > | > (e.g., "c:\New Folder")
    > > | > or the desktop
    > > | > (e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")
    > > | >
    > > | > Download SYSCLEAN.COM and place it in that directory.
    > > | > Download the Trend Pattern File by obtaining the ZIP file.
    > > | > For example; lpt265.zip
    > > | >
    > > | > Extract the contents of the ZIP file and place the contents in the same directory as
    > > | > SYSCLEAN.COM.
    > > | >
    > > | > 2) Remove Adaware6
    > > | > 3) Install Adaware SE
    > > | > 4) Update Adaware SE with the latest definitions.
    > > | > 5) If you are using WinME or WinXP, disable System Restore
    > > | > http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
    > > | > 6) Reboot your PC into Safe Mode
    > > | > 7) Using both the Trend Sysclean utility and Adaware, perform a Full Scan of your
    > > | > platform and clean/delete any infectors/parasites found.
    > > | > (a few cycles may be needed)
    > > | > 8) Restart your PC and perform a "final" Full Scan of your platform using both the
    > > | > Trend Sysclean utility and Adaware
    > > | > 9) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
    > > | > System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
    > > | > 10) Reboot your PC.
    > > | > 11) If you are using WinME or WinXP, create a new Restore point
    > > | >
    > > | > * * * Please report back your results * * *
    > > | >
    > > | > Dave
    > > | >
    > > | >
    > > | >
    > > | >
    > > | > "Tom B." <TomB@discussions.microsoft.com> wrote in message
    > > | > news:8B7F7113-F52A-44EC-8E11-F85DC78E8B83@microsoft.com...
    > > | > | I run AdAware 6.0.
    > > | > |
    > > | > | "David H. Lipman" wrote:
    > > | > |
    > > | > | > What version of Adaware ?
    > > | > | >
    > > | > | > Dave
    > > | > | >
    > > | > | >
    > > | > | >
    > > | > | > "Hypnotised" <Hypnotised@discussions.microsoft.com> wrote in message
    > > | > | > news:5BFCCEE1-1280-4C12-BBFC-710E48169059@microsoft.com...
    > > | > | > | I pride myself on keeping abreast of all spyware and viruses. I run Panda
    > > | > | > | virus scan, AdAware, Spybot and HijackThis once a week and never have any
    > > | > | > | problems, UNTIL A WEEK AGO! I have this nasty spyware that takes over my
    > > | > | > | browser. I have to run Hijackthis 3 or 4 times a day to remove this spyware
    > > | > | > | called HotWebSearch.com and there are always the same 6 entries every time.
    > > | > | > | It either opens a new browser windwow in FRONT of my msn homepage which i
    > > | > | > | quickly delete, or it then hijacks the homepage. This occurs numerous times
    > > | > | > | all day! How do I get rid of this nasty new spyware. I've run everything, and
    > > | > | > | it won't go away. Thanks.
    > > | > | >
    > > | > | >
    > > | > | >
    > > | >
    > > | >
    > > | >
    > >
    > >
    > >


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