Re: Lock out at XP Welcome screen every time after deleting Malware with Ad-aware
From: PhiL M. (_at_.com.hk)
Date: 11/11/04
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Date: Thu, 11 Nov 2004 23:53:34 +0800
How to do that? He cannot even login in Safe Mode.
"Will Denny" <willdenny@mvps.org> wrote in message
news:%23%23KEQUAyEHA.1452@TK2MSFTNGP11.phx.gbl...
| Hi
|
| See if a System Restore via Safe Mode helps.
|
| --
|
| Will Denny
| MS-MVP - Windows Shell/User
| Please reply to the News Groups
|
|
| "PhiL M." <@.com.hk> wrote in message
| news:enUhMNAyEHA.1396@tk2msftngp13.phx.gbl...
| >A friend scanned his computer offline with latest version of ad-aware
| > and deleted all Malware the program detected (there were several
| > including CoolWebSearch). After a reboot he is locked out of
Windows.
| >
| > He is presented with the logon screen and his user name (there is no
| > other account). After he clicks on his user name, Windows attempts
to
| > login and soon after the words "Loading personal settings..."
appears,
| > he is kicked back to the logon screen again.
| >
| > He then reboots to Safe Mode and found the Administrator login is
also
| > having the same issue.
| >
| > Is it a virus? What can he do to regain control of his Windows?
| >
| > He is not very proficient with English so I'm helping him post this.
| > Thank you so very much!!
| >
| >
|
|
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