Re: virurs/worm

From: Wannabe A+ (spamrecycle_at_chooseyourmail.com)
Date: 10/29/04 

Date: Thu, 28 Oct 2004 20:32:31 -0400

On Thu, 28 Oct 2004 15:59:02 -0700, matteo wrote:

> I had mcafee firewall and there a/v software up and running no problem till I
> got this message from mcafee notiffing me of a medium risk virus so i did an
> up date and installed !

Did you get this message in an email?

> right after that i started to notice that my computer started to act funny
> (not letting me click on my start button and not letting me launch mcafee a/v
> it finally by the end of the day was just not doing what i wanted so i
> formatted the hard drive and reinstalled xp and re installed mcafee !
> now i now i have not downloadedd any thing so why is my computer doing it
> all over again ?
> oh i almost forgot my sys. restore will not let me turn it off and i cant
> launch mcafee and i cand download anny of the updates froe windows update!
>
> is this a virus or a worm? and is it in my memory ?
> dose any one know how i am supposed to fix this problem?plese help

ĦE Boot your AV recovery disk(s) and run AV, fix everything

ĦE If you do not have recovery disks, Boot into Safe Mode and run your AV
software. Fix everything it identifies. Make note of any problems that it
cannot repair

ĦE Clear all temporary files and folders: recycle bin, temporary Internet
files, the Windows TEMP folder, and the MSDOWNLOAD.temp folder by running
Disk Cleanup at Start>All Programs>Accessories>System Tools>Disk Cleanup

ĦE Boot Windows

ĦE Download Spybot S&D at
http://www.safer-networking.org/en/download/index.html and Ad-Aware at
http://www.lavasoftusa.com/support/download/. Check for new definitions,
and download them. Verify Spybot-S&D>Settings>Ignore products>All products
and uncheck items that have a check mark (red or green). Run Spybot S&D and
Ad-Aware. Fix everything

ĦE If that does not fix the problem use two or more of these sites and run
an online Virus Scan. Check the "Automatically Fix" box.
http://housecall.trendmicro.com/
http://www3.ca.com/virusinfo/virusscan.aspx
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
http://www.bitdefender.com/scan/license.php
http://us.mcafee.com/root/mfs/default.asp
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
http://www3.ca.com/virusinfo/virusscan.aspx

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