Re: DNS Error can't access internet
From: Malke (malke_at_nospoonnotreally.com)
Date: 10/27/04
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Date: Wed, 27 Oct 2004 06:03:56 -0700
David H. Lipman wrote:
> WinSOCK may be damaged. Try LSP-Fix
>
> http://www.cexx.org/lspfix.htm
>
> Dave
>
> "Little L" <Little L@discussions.microsoft.com> wrote in message
> news:D61226D4-14D0-4C89-8259-4B62C08B75F9@microsoft.com...
> | Hi there i hope someone can help because i'm stumped!
> |
> | I had a grand total of 11 viruses on my PC, i have removed them all
> | and all
> | spy-ware using symantic anti-virus and adaware. XP service pack 2
> | and
> | internet security is also installed. However, i can no longer
> | access the
> | internet and keep getting a DNS error. I am with Wanadoo broadband
> | and am
> | having no problem getting a connection, i just can't access any
> | websites. I am able to ping ISPs DNS servers but it will not
> | resolve any names to IP. Can't ping any names or access any web
> | pages.
> |
> | Many thanks in advance!!
Also check your hosts file, as follows:
1. If you have XP, in XP's Search preferences, set the files and folders
handling to Advanced, and then check the box that will make Search look
in hidden files/folders. For older os's, just use "Find".
2. Now enter the search term "hosts" without the quotes.
3. You will get several hosts and lmhosts files. Double-click each one
to open it. When you do this, you'll get a Windows dialog box saying
that Windows cannot open this file, do you want to use the web or
select from a list to find the proper program. Choose "select from a
list" and highlight Notepad. Make sure the box to always use this
program to open this type of file is not checked.
4. Now carefully examine the file. Lines that begin with a # are
comments and don't count. Leave them alone. Unless you know you use a
proxy server to get to the
Internet or you added entries yourself, the only uncommented entry that
should be there is:
127.0.0.1 localhost
If you see any other entries, delete them and Save the file. Make sure
you scroll all the way down to the bottom of the window if there is a
scrollbar. Do this for each file you found.
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
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