Re: Possible Virus, Please Help!

From: David H. Lipman (DLipman~nospam~_at_Verizon.Net)
Date: 10/22/04


Date: Fri, 22 Oct 2004 16:38:45 -0400

1) Download the following three items...

         Trend Sysclean Package
         http://www.trendmicro.com/download/dcs.asp

         Latest Trend signature files.
         http://www.trendmicro.com/download/pattern.asp

         Adaware SE (personal free version)
         http://www.lavasoftusa.com/

Create a directory.
On drive "C:\"
(e.g., "c:\New Folder")
or the desktop
(e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")

Download sysclean.com and place it in that directory.
Dowload the signature files (pattern files) by obtaining the ZIP file.
For example; lpt202.zip

Extract the contents of the ZIP file and place the contents in the same directory as
sysclean.com.

2) Update Adware with the latest definitions.
3) If you are using WinME or WinXP, disable System Restore
        http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
4) Reboot your PC into Safe Mode
5) Using both the Trend Sysclean utility and Adaware, perform a Full Scan of your
        platform and clean/delete any infectors/parasites found.
        (a few cycles may be needed)
6) Restart your PC and perform a "final" Full Scan of your platform using both the
        Trend Sysclean utility and Adaware
7) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
        System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
8) Reboot your PC.
9) If you are using WinME or WinXP, create a new Restore point

You can also try some of the below online scanners.

Trend:
http://housecall.antivirus.com
http://housecall.trendmicro.com

F-Secure:
http://support.f-secure.com/enu/home/ols.shtml

McAfee:
http://www.mcafee.com/myapps/mfs/default.asp

Panda:
http://www.pandasoftware.com/activescan/

Kaspersky:
http://www.kaspersky.com/de/scanforvirus

Symantec:
http://security.symantec.com/

BitDefender
http://www.bitdefender.com/scan/license.php

Freedom Online scanner
http://www.freedom.net/viruscenter/index.html

* * * Please report your results ! * * *

Dave

"J. Brennan" <J. Brennan@discussions.microsoft.com> wrote in message
news:A14C7D69-16D8-41CE-A9BD-70D9ACC2ECD5@microsoft.com...
| I am a troubleshooter at Rhode Island College...
| There is a file called quiktime32.exe that keeps running and causes some
| machines to restart. Does anyone have any information at all about this
| process? I have yet to see a single thing about this anywhere online.
|
| Josh



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