Re: McAfee NT On Access Scanner error message
anonymous_at_discussions.microsoft.com
Date: 10/10/04
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Date: Sat, 9 Oct 2004 21:20:59 -0700
>-----Original Message-----
>Your post is very hard to understand :-(
>
>Dave
>
>
>
>"Philmore" <anonymous@discussions.microsoft.com> wrote in
message
>news:136e01c4ae73$3f964020$a501280a@phx.gbl...
>|
>|
>|
>| Recently when re starting,I get an "NT On Access Scanner
>| service has encountered a problem and has to
>| close...ect..." message,and my computer doesn`t fully
>| restart until that message box appears and I acknowledge
>| and close it out.What is this? I think it may have
>| something to do with my recent aquisition of McAfee anti
>| virus.(8.0) It`s not a big deal,it just makes my
computer
>| take
>| a lot more time to fully come back up after
restarting.Any
>| ideas out there? I went to the McAfee site and the "live
>| help" rep. gave me a "fix" that didn`t fix anything! It
>| involved going into My Computer management-
>| Mc/Shield/recovery,ect,ect...and only ended up making
the
>| problem occur CONSTANTLY!!! Thanks in advance, Philmore
>|
>OK,I`ll try to be more precise : When I restart my
machine,It goes through the normal start up proceedure,all
the way to my desktop screen as usual(with the taskbar
Icons appearing in their normal sequence,ect...)But before
I can start accessing any programs,browsers,ect...I now
must wait for this standard microsoft error message box to
appear,which says:NT On Access Scanner Service has
encountered a problem and needs to close...ect,and gives
me the option of sending a report to
microsoft,ect...So,before I can do anything else,I must
close this "window"/"error message" box out.I`ve accessed
the "info" option on this box to find that it is related
to my McAfee anti virus program. I contacted McAfee
online,and got a "fix" that required right clicking on "My
Computer" clicking on "manage" going to services and
applications,then to services,then to McAfee.com McShield/
properties,choosing "recovery" then changing the "first
failure" setting...well,to try and make an already long
story shorter...the fix did not work...I dunno,maybe I
chose the incorrect setting,but I had to change it back to
the way it was originally set,because the problem only
came back,but this time on a regular basis without my
having to be in a restart situation!...Whew!!! sorry,but
that`s the only way I can describe it!
>
>.
>
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