Re: Netsky.Q and Dyfica viruses
From: David H. Lipman (DLipman~nospam~_at_Verizon.Net)
Date: 10/08/04
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Date: Thu, 7 Oct 2004 20:37:18 -0400
1) Download the following three items...
Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp
Latest Trend signature files.
http://www.trendmicro.com/download/pattern.asp
Adaware SE
http://www.lavasoftusa.com/
Create a directory.
On drive "C:\"
(e.g., "c:\New Folder")
or the desktop
(e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")
Download sysclean.com and place it in that directory.
Dowload the signature files (pattern files) by obtaining the ZIP file.
For example; lpt186.zip
Extract the contents of the ZIP file and place the contents in the same directory as
sysclean.com.
2) Update Adware with the latest definitions.
3) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
4) Reboot your PC into Safe Mode
5) Using both the Trend Sysclean utility and Adaware, perform a Full Scan of your
platform and clean/delete any infectors/parasites found.
6) Restart your PC and perform a "final" Full Scan of your platform using both the
Trend Sysclean utility and Adaware
7) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
8) Reboot your PC.
9) If you are using WinME or WinXP, create a new Restore point
10) Please report back your results
Dave
"Dave Hanson" <anonymous@discussions.microsoft.com> wrote in message
news:037701c4accc$2ccec230$a501280a@phx.gbl...
| I have tried that approach, but the install stops about
| 2/3 of the way through with a runtime error in the
| Winsu.exe(?) program. I think that is the name of the
| program as I am no longer at her PC.
|
| Dave
| >-----Original Message-----
| >Reinstall the OS.
| >
| >Dave
| >
| >
| >
| >
| >
| >"Dave Hanson" <anonymous@discussions.microsoft.com> wrote
| in message
| >news:1e1901c4acc9$285660d0$a401280a@phx.gbl...
| >| I have a client who had these viruses on her Windows ME
| >| system. I was able to clean her PC, but have run into
| one
| >| major problem. When I run Windows Explorer, the only
| >| thing that appears on her C: drive are the files in her
| >| \My Documents folder. I cannot get to anything in the
| >| Control Pannel obviously either. I tried to run Windows
| >| in safe mode, but holding down on the Ctrl key and
| >| restarting won't allow me to do so. A number of Control
| >| Pannel functions (including Properties) are disabled,
| so I
| >| can't really make any changes here.
| >|
| >| Any help would really be appreciated.
| >|
| >| Dave
| >
| >
| >.
| >
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