Re: Windows to monitor Firewalls and AV Software?

From: Ed (edbevan(removethis)2004_at_yahoo.co.uk)
Date: 10/01/04 

Date: Fri, 1 Oct 2004 14:13:04 +0100

Thanks Abby, sounds good to me - I'll wait for the update!
Ed
"Abby" <Abby@discussions.microsoft.com> wrote in message
news:22445653-FC5F-4E73-A1AF-E4181EF910B7@microsoft.com...
> Hi Ed,
>
> I found this at Symantec's website and hope this is helpful information
> for
> you.
>
> Situation:
> After updating Microsoft® Windows® XP to Service Pack 2, the message "Your
> computer might be at risk. Your virus protection status is unknown"
> appears
> periodically.
>
> You are running any of the following:
> -- Norton AntiVirus 2002/2003
> -- Norton Internet Security 2002/2003 (includes Norton AntiVirus)
> -- Norton SystemWorks 2002/2003 (includes Norton AntiVirus)
>
> Why is this happening?
> The Windows Security Center monitors and then reports on the status of
> security programs installed on your computer. Norton security products
> contain tamper protection features that prevent other programs, including
> Windows, from determining their status.
>
> This happens because the Windows Security Center sees that a Norton
> security
> program is there, but Windows cannot monitor the Norton program's status,
> it
> reports that your computer might be at risk. (In the Windows Security
> Center,
> the status for Virus Protection appears red and displays "CHECK STATUS.")
>
> Will this be fixed?
> Symantec is planning an update, which will be available by LiveUpdate. The
> update allows the Windows Security Center to correctly identify the status
> of
> your Norton 2002/2003 security products and give you the option of
> configuring how Norton security products and the Windows Security Center
> alerts you.
>
> When the update is available, this page will be updated.
>
> What can you do now?
> First, it is important to remember that these "alerts" only indicate that
> the Windows Security Center cannot determine the virus protection status.
> It
> does not necessarily mean that there is something wrong with your virus
> protection. Please refer to your Norton security product for your
> antivirus
> or firewall status.
>
> What you can do is close the alert window and monitor your own virus
> protection until Norton releases the Norton WMI Update for Norton
> AntiVirus
> 2003.
>
> Abby
>
> "Ed" wrote:
>
>> Windows tells me that I have an Antivirus software
>> installation, but that its status is unknown - is there
>> any way I can get Windows to monitor Norton Antivirus??
>> And ZoneAlarm Firewall as well??
>> Cheers,
>> Ed
>>

Relevant Pages

  • Re: XP Security turning off virus protection
    ... Destroy detected some problems I'm assuming this is a malware related ... yesterday that my Norton 2005 virus definitions were out of date. ... Ran spybot search and destroy and found ... Noticed when i go into windows security and enable virus protection ...
    (microsoft.public.windowsxp.security_admin)
  • Re: False Warning About No Anti Virus
    ... >>> Did you replace Norton with another program? ... > detection of Symantec products. ... > WMI providers and has plans to distribute the WMI providers to all active ... > providers will enable full detection by Windows Security Center for active ...
    (microsoft.public.windowsxp.basics)
  • Re: Windows Security Alert
    ... "Norton WMI Update" and once it is installed, Windows Security ... Norton, my virus protection, is turned on. ...
    (microsoft.public.windowsupdate)
  • Windows Security Center/Alerts Conflict with Norton AV 2002
    ... "Installing Service Pack 2 will not affect Norton ... you have Norton AntiVirus installed, ... Windows Security Center from determining the status of ...
    (microsoft.public.windowsxp.security_admin)
  • RE: Windows to monitor Firewalls and AV Software?
    ... -- Norton Internet Security 2002/2003 (includes Norton AntiVirus) ... This happens because the Windows Security Center sees that a Norton security ...
    (microsoft.public.security.virus)
Loading