Re: unknown programs
From: krazyboot (krazyboot_at_discussions.microsoft.com)
Date: 09/23/04
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Date: Thu, 23 Sep 2004 09:01:04 -0700
Malke sorry it took me so long to get back, trying to find a job, at 54 and
semi disabled it is hard. now thanks for the tip on the software it helped
alot , now we are geting ready to instal the sp2 pack and maybe this will
help cut down on futher problems with this thing. again thanks alot brian
"anonymous@discussions.microsoft.com" wrote:
> thanks for the info this is my sisters computer, and i am
> trying to help her out and get it running,we both are
> novices at this findangled contraption, i will do what
> you said and if i need more help i will be back, thanks
> again , Brian
> >-----Original Message-----
> >Brian wrote:
> >
> >> this computer was hit with a spybot,adware,ect. now
> >> norton says it is clean, i am still having problems
> with
> >> it, as it runs slow on the net, and i have a couple
> >> programs i question, they are deal
> >> info,tvm,tvm_b5b28,tvmcore,tvmknward. if these are
> unsafe
> >> programs what do i do. the deal info is on the add &
> >> remove programs uitily with no button to click, the tvm
> >> programs are in the recycle bin at the moment, any help
> >> will useful to me. thankyou all
> >
> >You still have malware on your system:
> >
> >http://www.pestpatrol.com/pestinfo/t/tv_media_display.asp
> >
> >You said you ran Ad-aware and Spybot Search & Destroy.
> Were they the
> >latest versions? Did you update them first? If not, do
> so and repeat
> >your scans in Safe Mode. Here are my standard malware
> removal
> >instructions:
> >
> >Remove spyware with Spybot Search & Destroy from
> >www.safer-networking.org and Ad-aware from
> www.lavasoftusa.com. Be sure
> >to update these programs before running them. These
> programs are free,
> >so run them both since they complement each other. It is
> best to run
> >antivirus and spyware removal tools in Safe Mode. You
> may also want to
> >run CWShredder and HijackThis from
> http://aumha.org/freeware.htm.
> >Although CWShredder is no longer being updated, it will
> still clean
> >older variants of the CoolWebSearch malware. A
> combination of
> >HijackThis and About:Buster (http://www.majorgeeks.com)
> works well in
> >removing homepage hijackers. Please read the
> instructions carefully.
> >Make sure you are able to see all hidden files and
> extensions (View tab
> >in Folder Options). Also, make sure you've visited
> Windows Update and
> >applied all security patches. Do not install driver
> updates from
> >Windows Update. Make sure you are running a firewall.
> >
> >Make sure your NAV is a current version (not earlier
> than 2003) and its
> >definitions are updated.
> >
> >Malke
> >--
> >MS-MVP Windows User/Shell
> >Elephant Boy Computers
> >www.elephantboycomputers.com
> >"Don't Panic"
> >.
> >
>
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