Re: Viruses and Trojan heaven

From: Malke (malke_at_nospoonnotreally.com)
Date: 09/14/04 

Date: Tue, 14 Sep 2004 05:39:13 -0700

Jenna wrote:

> OKAY.
>
> I downloaded a lot of stuff that you had suggested (I
> couldn't find About:Buster-- unless it's just buster).. i
> now have spybot and ran it, hijacker as well (even though
> I didn't know most of it, but I'm learning), ad-ware i
> ran, as well as my macafree virus thing. At the end of
> the night the only problems it was still coming up with
> were: WINDOWS\systb.dll, WINDOWS\SYSTEM\jzmenan.exe, and
> WINDOWS\TEMP\z4fc68.54.exe...
>
> these are all running on my control alt delete.. and I
> still have this stupid search bar that is running at the
> bottom of my screen that makes my screen all funny and I
> can't hit any task on it.

You can get About:Buster at http://www.majorgeeks.com. Look under
"Spyware Tools". You still have malware. Make sure you are doing your
scanning in Safe Mode. Use Google as the best resource to help you
remove stuff. For instance:

systb.dll:
http://www.pestpatrol.com/PestInfo/I/IEPlugin.asp

jzmenan.exe - no hits, which is suspicious and indicates malware

z4fc68.54.exe - no hits, which is suspicious and indicates malware

Follow PestPatrol's removal instructions for systb.dll. You can delete
jzmenan.exe and z4fc68.54.exe.

As part of my malware removal routine, I check folders and manually
delete bad files. This requires skill and a deep knowledge of Windows
operating systems. Kids, don't try this at home. So although you've
been making a valiant effort and it's great that you are learning, you
may decide to just take the machine to a good local computer shop (not
a BestBuy or CompUSA type of store) for cleaning. Don't feel bad about
doing this; just decide what is the most efficient and best course of
action for you. Of course, if you are determined to keep going and need
more help, please don't hesitate to post back.

Take care and thanks for the nice words,

Malke 

-- 
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

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