Re: Need Help please

From: David H. Lipman (DLipman~nospam~_at_Verizon.Net)
Date: 09/14/04


Date: Mon, 13 Sep 2004 20:31:51 -0400

Chek:

* * * Only suggest Stinger *IF* you know it is one of the infectors that Stinger targets. *
* *

The following is a *much* better strategy because it uses a broad spectrum removal tool...

1) Download the following two items...

        Trend Sysclean Package
         http://www.trendmicro.com/download/dcs.asp

         Latest Trend signature files.
         http://www.trendmicro.com/download/pattern.asp

2) If the poster is using WinME or WinXP, disable System Restore
            http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
3) Reboot the PC into Safe Mode
4) Using the Trend Sysclean utility, perform a Full Scan of your platform and
        clean/delete any infectors found
5) Restart the affected PC and perform a "final" Full Scan of the platform
6) If the poster is using WinME or WinXP, Re-enable System Restore and re-apply any
            System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
            reboot the affected PC.
7) If the poster is using using WinME or WinXP, create a new Restore point

Dave

"Chek" <chek_16@hootmail.com> wrote in message
news:%23kbo7DfmEHA.3428@TK2MSFTNGP14.phx.gbl...
| Tom,
| From another computer download Stinger
| (http://vil.nai.com/vil/stinger/)
|
| It will run from a floppy without needing to be installed and kills
| the top 50 viruses.
|
| See if it is now possible to run a full scan using your own (recently
| updated?) anti-virus.
|
| Ensure your firewall is enabled, or activate the windows built in one
| (enter 'firewall' in Help &Support), then see if you can update your
| anti-virus
| and connect to windows updates.
|
| Try using at least 2 of these online scanners:
|
| Trend Micro - Free online virus Scan
| http://housecall.trendmicro.com/
|
| McAfee Security - FreeScan
| http://www.mcafee.com/myapps/mfs/default.asp
|
| Symantec Security Check
| http://security.symantec.com/ssc/home.asp
|
| Panda ActiveScan - Free online scanner
| http://www.pandasoftware.com/activescan/com/activescan_principal.htm
|
| Hopefully it will be possible to get an identity and take it from there.
|
| Chek
|
| --
| Change' boos' to 'bos' in address to email directly
| "Tom" <Huverdash@hotmail.com> wrote in message
| news:184e01c499e9$d91617f0$a301280a@phx.gbl...
| > I'm running Windows XP and am having several problems
| >
| > 1. I cannot enter Safe Mode on Startup
| >
| > 2. I cannot run a virus scan, it always has an error or
| > hangs and becomes non-responsive
| >
| > 3. System32 folder opens automatically and keeps opening
| > randomly regardless of what I do
| >
| > Thank you to anyone who can offer help or suggestions
|
|

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`
end



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