Re: Adware and Spyware won't go away
From: Malke (malke_at_nospoonnotreally.com)
Date: 09/10/04
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Date: Fri, 10 Sep 2004 13:10:25 -0700
Gary W. Plourde Sr. wrote:
> I have an upstairs computer and downstairs computer, both connected by
> a
> wireless Linksys router. I run Windows XP, SP-2 upstairs, and an
> upgrade of
> Windows XP, SP-2, over Windows ME, downstairs (I know: I'd have
> rather had a clean install of XP too, but the tech who installed for
> me didn't do that
> and now I'm fighting it). Anyway, both computer have Norton Antivirus
> 2004,
> and the upstairs also has Norton Firewall. Both computer have the
> most
> recent versions of SpyHunter for Spyware, and, and Webroot's
> SpySweeper. No matter how recent my updates on any of those software,
> and I've run from Norton Foxtools such as FixSwen, FixSbigF, FixWelch,
> etc, I can't get rid of
> two Adware and ten Spyware in both computers. Norton won't delete
> them, and
> it won't or can't Quarantine them. I've gone to Norton's website,
> downloaded the various FixTool, and none have helped. As stated, I've
> tried several times with SpyHunter, and SpySweeper, and with Norton
> 2004, with the most recent updates to get rid of these twelve
> pains-in-the-ass, but nothing
> seems to work. Short of paying Norton $39 for some many minutes and
> issue, I'm desperate to find a way to get rid of these two Adware and
> ten Spyware. Can anyone suggest a way or help me?
Get the following tools, all of which are free, from
http://www.majorgeeks.com under Spyware Tools:
Ad-aware
Spybot Search & Destroy
CWShredder
HijackThis
About:Buster
Install Ad-aware and Spybot on both machines. Update Ad-aware and Spybot
before running them. Make sure NAV has the latest virus definitions.
Disconnect all machines on the lan. Do not connect to the Internet or
to the lan until both machines are clean. Follow these instructions for
both machines:
Make sure you can view all hidden files by going to the View tab in
Folder Options. Disable System Restore from the System Restore tab in
the System applet in Control Panel and reboot. Now reboot once again
and go into Safe Mode. Scan with all removal tools and NAV. When you
are sure both machines are clean, install a firewall on the machine
that is currently unprotected. Then you can reconnect the lan and the
Internet.
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
- Next message: Jurren Bouman: "AVERT Low-Profiled Threat Notice: W32/Mydoom.u@mm and W32/Mydoom.v@MM"
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- In reply to: Gary W. Plourde Sr.: "Adware and Spyware won't go away"
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