I desparately NEED HELP !

From: Terry Mumford (terry_at_jaytee.biz)
Date: 08/31/04


Date: Mon, 30 Aug 2004 16:30:22 -0700

Firts off, to whichever kind sould or souls read this, I
am a complete DUMBO when it comes to computers, so if
anyone does have any answers to my query, I would be
eternally grateful if you could reply with any
instructions IN THAT MEDIUM, i.e. EASY TO UNDERSTAND

I have Windows XP, I have never had Service Pack 1 as I
think it came out before I got the computer, however
being a subscriber to Windows XP magazine, I have just
received my free disc which is Service Pack 2, and on
reading up, it appears a little daunting and out of my
depth on how to install it

FAULT

For some reason my computer is running somewhat slow
I have ran an adaware program and I have quarantined all
the low risk items shown in that, there was one high risk
one also quarantined

I have never run a back up, because I dont know how to,
can anyone guide me through this step by step

The reason why I give this information, is because it
says in the write up for Service Pack 2 that a back
should be done

Also I have an extra hardrive fitted, done by a relative,
no longer contactible, that appears to work fine, I am
just telling you this in case it is needed to be known by
anyone out there who can help

Finally once the slowness and the back up are solved I
will then need to install the Service Pack 2

Please be reminded I need full and explicit "CHILD LIKE "
instructions

Are you gane to help me, I hope so, I do not mind coming
to some financial arrangement once the problem is done

Terry Mumford



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