Re: Possible virus...need help please

anonymous_at_discussions.microsoft.com
Date: 08/26/04 

Date: Wed, 25 Aug 2004 20:47:02 -0700

>-----Original Message-----
>anonymous@discussions.microsoft.com wrote:
>
>>
>>>-----Original Message-----
>>>WTW wrote:
>>>
>>>> I just got done with installing the SP2, and i went to restart the
>>>> computer. As soon as i tried to pull up the window to restart the
>>>> comp, a buch of programs have experienced a problem and need to
>> close
>>>> boxes, followed by
>>>> send error report boxes. I think that one of the programs was
>>>> called
>>>> Mc(something) Bug cleaner or something like that. It was no
program
>>>> i have
>>>> ever seen on my computer before. It seemed really odd, and my
>>>> computer
>>>> was running really slowly. I pulled up the processes window, and
>>>> the Mc
>>>> something program was still running from my account. I clicked it
>>>> and told it to close, but the screen went blue for a little then
>>>> went back to my
>>>> windows screen and thestrange program hadnt closed. At this time
>>>> the
>>>> service patch box came up and let me restart the computer. When
the
>>>> system rebooted, directly after the Windows XP loading window, a
>>>> blue screen came up with the message: "STOP: c0000135 {unable to
>>>> locate component} This application has failed to start because
>>>> winsrv was not
>>>> found. Re-installing this application may fix this problem." After
>>>> this
>>>> screen I can do nothing but turn off my computer. Every time i
>>>> start my
>>>> comp back up again, i get the same message. What can I do?
>>>
>>>Do you have a Prescott processor? Go to the forums here:
>>>
>>>http://forum.aumha.org/
>>>
>>>And look under "Specific Issues in SP2". Scroll down to the solution.
>>>
>>>Malke
>>>--
>>>MS MVP - Windows Shell/User
>>>Elephant Boy Computers
>>>www.elephantboycomputers.com
>>>"Don't Panic!"
>>>.
>>>
>>
>> Ok i went to the forum you recommended, but as a pretty
unexperienced
>> computer user, i do not know how to access the BIOS and most of the
>> steps
>> they say can help to solve this issue. Would you be able o give me a
>> walkthrough of how to fix the problem in laymens terms.
>>
>> thanks for the help
>
>Errr..no. If you did not understand the instructions, it would be better
>for you to print out that page and take it and your machine to a good
>local computer repair shop - not a BestBuy or CompUSA type of store. Do
>you know if you even have a Prescott processor?
>
>Malke
>--
>MS MVP - Windows Shell/User
>Elephant Boy Computers
>www.elephantboycomputers.com
>"Don't Panic!"
>.
>

Hehe ok, and yes, I do have a Prescott processor

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