Re: safe mode?
anonymous_at_discussions.microsoft.com
Date: 08/22/04
- Next message: FRG: "Re: DSO Exploit"
- Previous message: David H. Lipman: "Re: Worm.SomeFool.Q"
- In reply to: Malke: "Re: safe mode?"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
Date: Sun, 22 Aug 2004 10:55:02 -0700
>-----Original Message-----
>beth wrote:
>
>> I have 13 different trojans that avg found and norton
>> didn't!? I see it's suggested to restart your pc in
safe
>> mode but I'm not very computer wise and don't know how
to
>> do this...I run windows xp home.
>> Can someone point me in the right direction?
>
>Tap F8 repeatedly as the computer is starting up. This
will get you to
>the proper menu where you can choose "Safe Mode" (don't
choose "Safe
>Mode with Networking"). I find it unlikely that AVG
found malware that
>Norton didn't, but perhaps your NAV is an older version
and you haven't
>been keeping the definitions updated. If you got a
subscription renewal
>notice and did not renew the subscription, your virus
definitions are
>outdated.
>
>Once you are in Safe Mode, click on the icon for your
account and run
>your virus scans again. Make sure you have the latest
version of your
>antivirus and again, make sure the definitions are
updated.
>
>Malke
>--
>MS MVP - Windows Shell/User
>Elephant Boy Computers
>www.elephantboycomputers.com
>"Don't Panic!"
>.
Many thanks!! I did renew my subscription for another
year and definetly paid for it so I will be checking my
Norton again!!
>
- Next message: FRG: "Re: DSO Exploit"
- Previous message: David H. Lipman: "Re: Worm.SomeFool.Q"
- In reply to: Malke: "Re: safe mode?"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
Relevant Pages
|
