Re: messages at logon

From: Lance (lltbhill_at_link_earth.net)
Date: 08/22/04 

Date: Sun, 22 Aug 2004 08:46:51 -0700

acmarcus thought carefully and wrote on 8/22/2004 8:12 AM:

> I have XP and when you logon to your personal settings
> we get "error loading image.dll" and "monitor.exe not
> found". How do I get rid of these annoying messages?
>
> I have gotten rid of alot of viruses and spyware. I can
> run Spybot and get nothing found. These are remnants of
> viruses we had.
>
> Thanks,
> Amy

Some remnant of a virus/spyware is still trying to start at system boot.
Spybot and your virus scanner can't seem to find it for some reason. Do
you run Spybot S&D version 1.3? Is it updated? (V1.2 is no longer
updated). How 'bout your virus scanner?

If so, try an Ad-Aware scan (www.lavasoftusa.com). Both programs
together seem to find more than just one.

If that fails, then start up Spybot 1.3 in advanced mode, open
Tools/System Startup. Examine the items carefully, one (or more) of
those is probably the culprit behind your error messages.

You can uncheck (don't delete yet!) suspicious items, reboot and see if
that gets rid of the messages. When you're sure which item is causing
the problem you can highlight it and delete it.

Make sure during this troubleshooting you login as the same user that is
having the problem. Different users can have different startup items.

Lance
*****