Re: HELP! About:Blank Problem
From: David H. Lipman (DLipman~nospam~_at_Verizon.Net)
Date: 08/21/04
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Date: Fri, 20 Aug 2004 22:48:10 -0400
Maybe she might not be able to access the AV web sites but we don't know until she replies.
At least the web sites represent the ~100,000 known infectors. You suggested Stinger.
Stinger is NOT a investigational tool. Stinger is a removal tool that only targets ~45
infectors and their variants.
I have noticed that too many individuals are suggesting Stinger as an investigational tool.
I think this is completely wrong for multiple reasons.
1. It only targets ~45 infectors
2. It has to be downloaded each time since the signature files are embedded within the
executable
3. It may convey a false sense that there are no infectors
If you must, point them to a downloadable scanner, point them to F-Prot or some other tool
that can be downloaded and will target the ~100K known infectors.
If there wasn't a license issue, I would tell *ALL* how to download and use the McAfee
Command Line Scanner.
Dave
"Malke" <malke@nospoonnotreally.com> wrote in message
news:uAxQ3OyhEHA.3264@tk2msftngp13.phx.gbl...
| She may not be able to get to the av sites to scan. Laurie, first check
| your hosts files:
|
| 1. If you have XP, go to Search preferences, set the files and folders
| handling to Advanced, and then check the box that will make Search look
| in hidden files/folders. For older os's, you just have to go to Find.
| Make sure in all cases that you've enabled showing all hidden files and
| file extensions (Folder Options>View).
| 2. Now enter the search term "hosts" without the quotes.
| 3. You will get several hosts and lmhosts files. Double-click each one
| to open it. When you do this, you'll get a Windows dialog box saying
| that Windows cannot open this file, do you want to use the web or
| select from a list to find the proper program. Choose "select from a
| list" and highlight Notepad. Make sure the box to always use this
| program to open this type of file is not checked.
| 4. Now carefully examine the file. Lines that begin with a # are
| comments and don't count. Leave them alone. Unless you know you use a
| proxy server to get to the Internet or you added entries yourself, the
| only uncommented entry that should be there is:
|
| 127.0.0.1 localhost
|
| If you see any other entries, delete them and Save the file. Make sure
| you scroll all the way down to the bottom of the window if there is a
| scrollbar. Do this for each file you found. Now you should be able to
| get to antivirus and spyware-fighting websites. Start by downloading
| Stinger, a standalone antivirus here:
|
| http://vil.nai.com/vil/stinger/
|
| Scan in Safe Mode.
|
| Continue your cleanup by removing spyware with Spybot Search & Destroy
| from www.safer-networking.org and Ad-aware from www.lavasoftusa.com. Be
| sure to update these programs before running them. These programs are
| free, so run them both since they complement each other. You may also
| want to run CWShredder and HijackThis from
| http://aumha.org/freeware.htm. Although CWShredder is no longer being
| updated, it will still clean older variants of the CoolWebSearch
| malware. A combination of HijackThis and About:Buster (MajorGeeks)
| works well on the about:blank problem. Always read the instructions
| before running a spyware removal tool. These tools require skill and
| knowledge. If you feel uneasy about running any of them, take the
| machine to a good local repair shop.
|
| Malke
| --
| MS MVP - Windows Shell/User
| Elephant Boy Computers
| www.elephantboycomputers.com
| "Don't Panic!"
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