computer running slow

From: mar10 (
Date: 08/05/04

Date: Thu, 5 Aug 2004 09:44:44 -0700

bougth new computer , went on line, pop up ad (internet
exploere)came up and x it out and after that my computer
was slow, check viurus scan a nd found a virus but could
not clean (can't remember virus name)can microsoft clean
this virus on line?

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