RE: Dead computer

From: Judy (anonymous_at_discussions.microsoft.com)
Date: 08/02/04 

Date: Sun, 1 Aug 2004 18:58:51 -0700

I was unable to boot from last known config. I don't have
a CD to use to boot from, just the CDs that will
overwrite everything and reinstall all the software. I'd
like to try to get her files off before I do new
install.I thought I would try before throwing in the
towel.
>-----Original Message-----
>yes you can fixs this but can take some time to do so.
>first did you try last know config in the same screen as
to go to safe mode.
>if not try it.
>i think that same screen has boot from disk and you can
try boot from cd drive which for me is d drive.
>if they work try this.
>in start -all programs-accessories-command prompt type
sfc /scannow make sure there is a space between the c
and the / then enter
>xp disk must stay in drive.
>"Judy" wrote:
>
>> After running a virus check,I receive the following
>> message when I turn on the computer:
>>
>> Windows could not start because the following file is
>> missing or corrupt:
>> \windows\system32\config\system
>>
>> You can attempt to repair this file by starting
Windows
>> Setup or using the original setu CD-Rom Select 'r' at
the
>> first screen to start repair.
>>
>> When I try to boot from safe mode, it appears to try
to
>> boot and then dies after the line:
>>
>> multi(0)disk(0)rdisk(0)partition(2)\Windows\system32
>> \config\system.log
>> and gives me the same Windows could not start
because ...
>> message.
>>
>> I do not know which virus checker my niece ran. Can
this
>> computer be saved? Are there instructions for creating
a
>> boot CD that would allow me to boot the computer, pull
>> off her research papers and then use the System
Recovery
>> CDs that came with the computer to do a clean install?
>>
>> This is on an HP Pavilion ze1250 running Windows XP.
>>
>> Thanks in advance for any help you can give me. I know
>> the basics, but would need to download any files since
I
>> don't remember how to create config files and what
goes
>> in them.
>>
>> Sincerely,
>> Judy
>>
>.
>

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