Re: Spyware & others
From: Jim Byrd (jrbyrd_at_spamlessadelphia.net)
Date: Tue, 22 Jun 2004 13:26:07 -0700
Hi Fernando - To answer your specific question, open Windows Explorer and
navigate to the folder where these programs are stored, usually |Program
Files|Lavasoft|AdAware 6 and |Program Files|Spybot - Search and
Destroy and then double clicking on Ad-aware.exe or SpybotSD.exe
respectively. You can open Windows Explorer from
However, if you've a CWS problem, a better approach is to use CWShredder, as
follows, since it handles more of the CWS variants and is more frequently
updated for new ones:
Sounds like this might be a variant of some malware called CoolWebSearch (if
CWShredder doesn't fix it, then see AdAware, SpyBot, and HijackThis, below,
in that order). Do the following:
Before you try to remove spyware using any of the programs below, download a
copy of LSPFIX from any of the following sites:
http://www.spychecker.com/program/winsockxpfix.html (if your OS is Win2k or
The process of removing certain malware may kill your internet connection.
If this should occur, this program, LSPFIX, will enable you to regain your
Download, UPDATE before running, and run:
http://22.214.171.124/~merijn/files/CWShredder.exe to remove the parasite.
BE SURE to close All instances of IE and OE. You may also get it here if
that link is blocked: http://www.zerosrealm.com/downloads/CWShredder.zip
BE SURE that you get v.158 or later!
You will need to show Hidden files first and then at the end clear the
malware garbage from your System Restore backups after you've cleaned up.
It's best to perform CWShredder (and most other malware fixers too) from
Safe mode and then reboot. AFTER cleaning things up, then you can disable
and then re-enable System Restore. See ******** below.
The following links give instructions on how to do these various functions:
HOW TO Restart in Safe Mode
HOW TO Enable Hidden Files
HOW TO Disable/Flush System Restore (do this at the end AFTER cleaning or
use the suggested procedure for XP at the ******'s)
Then download and run:
http://www.kellys-korner-xp.com/regs_edits/iegentabs.reg to restore your
tabs and remove any restrictions that the parasite has put in place.
Now download and run:
http://www.kellys-korner-xp.com/regs_edits/RestoreSearch2.REG to restore
your search functions if they've been affected (as they probably will have
Be sure that you also download and install hotfix Q816093, here:
which blocks the exploit upon which this parasite family depends.
However, this also indicates that you may have acquired some other malware
along the way. If you go to this page at Jim Eshelman's site, here:
http://aumha.org/a/noads.htm and wait a little bit (be patient), an analysis
of a number of possible parasites on your machine will be made to help you
identify and remove them. NOTE: You will need to disable Ad Blocking in Zone
Alarm 3.x, if present or any other Ad Blocking software which interferes
with Java Scripting for this scan to work. You should get a message between
the two lines of **** giving the results of the scan.
Get Ad-Aware 6.0, Build 181 or later, here:
http://www.lavasoftusa.com/support/download/. UPDATE and run this regularly
to get rid of most "spyware/hijackware" on your machine. If it has to fix
things, be sure to re-boot and rerun AdAware again and repeat this cycle
until you get a clean scan. The reason is that it may have to remove
things which are currently "in use" before it can then clean up others.
Another excellent program for this purpose is SpyBot Search and Destroy
available here: http://security.kolla.de/ SpyBot Support Forum here:
http://www.net-integration.net/cgi-bin/forums/ikonboard.cgi. I recommend
using both normally. After UPDATING and fixing things with SpyBot S&D, be
sure to re-boot and rerun SpyBot again and repeat this cycle until you get a
clean "no red" scan. The reason is that SpyBot sometimes has to remove
things which are currently "in use" before it can then clean up others.
Note that sometimes you need to make a judgement call about what these
programs report as spyware. See here, for example:
Both of these programs should normally be UPDATED and run after doing any
other fix such as CWShredder and, as a minimum, normally at least once a
If they don't fix it then start here:
Download HijackThis, free, here:
http://126.96.36.199/~merijn/files/HijackThis.exe (Always download a new
fresh copy of HijackThis [and CWShredder also] - It's UPDATED frequently.)
You may also get it here if that link is blocked:
In Windows Explorer, click on Tools|Folder Options|View and check "Show
hidden files and folders" and uncheck "Hide protected operating system
files". (You may want to restore these when you're all finished with
Unzip the downloaded HijackThis to any convenient folder, start it then
press Scan. Click on SaveLog when it's finished which will create
hijackthis.log. Now click the Config button, then Misc Tools and click on
Generate StartupList.log which will create Startuplist.txt
Then go to one of the following forums:
Spyware and Hijackware Removal Support, here:
or Tom Coyote here: http://forums.tomcoyote.org/index.php?act=idx
or Jim Eshelman's site here: http://forum.aumha.org/
Sign in, then copy and paste both files into a message asking for
assistance, Someone will answer with detailed instructions for the removal
of your parasite(s).
ONLY IF you've successfully eliminated the malware, you can now make a new,
clean Restore Point and delete any previously saved (possibly infected)
ones. The following suggested approach is courtesy of Gary Woodruff: For XP
you can run a Disk Cleanup cycle and then look in the More Options tab. The
System Restore option removes all but the latest Restore Point. If there
hasn't been one made since the system was cleaned you should manually create
one before dumping the old possibly infected ones.
Once you get this cleaned up, you might want to consider installing the
SpywareBlaster and SpywareGuard here to help prevent this kind of thing from
happening in the future:
http://www.javacoolsoftware.com/spywareblaster.html (Prevents malware Active
X installs) (BTW, SpyWare Blaster is not memory resident ... no CPU or
memory load - but keep it UPDATED) The latest version as of this writing
will prevent installation or prevent the malware from running if it is
already installed, and it provides information and fixit-links for a variety
http://www.javacoolsoftware.com/spywareguard.html (Monitors for attempts to
install malware) Keep it UPDATED. Both Very Highly Recommended
Finally, go to Windows Update and ensure that ALL Critical updates are
-- Please respond in the same thread. Regards, Jim Byrd, MS-MVP In news:email@example.com, Fernando Melegrito <firstname.lastname@example.org> typed: > I am also attempting to rid my PC from CoolWeb Spyware. I > have used Adaware and SpyBot with little success. I have > tried running Adaware and SpyBot in SAFE mode, but neither > program appears on my desk top when I am in SAFE mode. Is > there another way I can run the programs while I am in > safe mode? > >> -----Original Message----- >> Mark, >> >> Have you run the spyware programs in safe-mode? >> Do you have all the latest patches installed on your computer, and is your >> antivirus up to date? >> You may want to use a 3rd party web based antivirus scanner to scan your >> computer if all of the above steps have been completed. >> >> Hope that helps! >> >> Steve Dodson [MSFT] >> PSS Security >> MCSE, CISSP >> >> -- >> >> This posting is provided "AS IS" with no warranties, and confers no rights. >> Use of included script samples are subject to the terms specified at >> http://www.microsoft.com/info/cpyright.htm >> >> Note: For the benefit of the community-at-large, all responses to this >> message are best directed to the newsgroup/thread from which they >> originated. >> -------------------- >>> Content-Class: urn:content-classes:message >>> From: "Mark A. Connelly" <email@example.com> >>> Sender: "Mark A. Connelly" <firstname.lastname@example.org> >>> Subject: Spyware & others >>> Date: Mon, 21 Jun 2004 11:25:27 -0700 >>> Lines: 23 >>> Message-ID: <email@example.com> >>> MIME-Version: 1.0 >>> Content-Type: text/plain; >>> charset="iso-8859-1" >>> Content-Transfer-Encoding: 7bit >>> X-Newsreader: Microsoft CDO for Windows 2000 >>> X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300 >>> Thread-Index: AcRXvSAov6ezusLKRVqoUaplUBm7zA== >>> Newsgroups: microsoft.public.security.virus >>> Path: cpmsftngxa10.phx.gbl >>> Xref: cpmsftngxa10.phx.gbl microsoft.public.security.virus:54762 >>> NNTP-Posting-Host: tk2msftngxa12.phx.gbl 10.40.1.164 >>> X-Tomcat-NG: microsoft.public.security.virus >>> >>> I am having a problem with spyware & other stuff. >>> >>> I took my computer to a computer place and they help >>> speen up my computer and they installed Hijact This and >>> Ad Adaware but I am still getting the pop ups and >>> redirection to "about:blank".....I keep deleting but to >>> no avail. >>> >>> Here is one of the lines: >>> >>> N2-Netscape 6:user_pref("browser.startup.homepage", >>> "http//home.netscape.com/"); >>> (c:\documents and settings\mark connelly\application data\ >>> mozilla\profiles\default\fx33pwoz.slt\pref.js) >>> >>> Detailed information on N2: lop.com >>> >>> I have searched high and low but again to no avail. >>> I don't even use netscape! >>> >>> What can I do next. >>> >>> TYIA! >>> >> >> .