Re: Can't get into secure pages!?
From: Malke (malke_at_nospoonnotreally.com)
Date: 06/17/04
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Date: Thu, 17 Jun 2004 11:53:50 -0700
Jennifer wrote:
> Hi there....
> My computer was fine 3 days ago and now i can't get into
> secure pages ( hotmail, etc.) i can get into the main
> page but can't log in to anything. I have downlaoded and
> run ad-aware, as per suggestion and i did find 60 +
> virused files and quarantined them but nothing changed. I
> was then told to lower security settings, nothing
> changed. I was THEN told to install a newer version of
> internet explorer, but i already have the newest version
> and so i cannot install it.....
> what should I do? It seems like such a simple fix, but i
> don't know what...
> Please help!!
> Thanks!
Ad-aware does not find viruses. You need an antivirus program for that,
preferrably a version later than 2002 using updated definitions. If you
don't have one, get one ASAP, download the updates, and scan in Safe
Mode. Removing spyware takes more than just Ad-aware. Download the free
Spybot Search & Destroy (www.safer-networking.org) and also the latest
version of CWShredder (http://www.spywareinfo.com/~merijn/index.html).
Make sure you update all spyware removal programs before running them.
It is best to run av and spyware removal tools in Safe Mode. You may
also need to check your hosts files, as follows:
1. In XP's Search preferences, set the files and folders handling to
Advanced, and then check the box that will make Search look in hidden
files/folders.
2. Now enter the search term "hosts" without the quotes.
3. You will get several hosts and lmhosts files. Double-click each one
to open it. When you do this, you'll get a Windows dialog box saying
that Windows cannot open this file, do you want to use the web or
select from a list to find the proper program. Choose "select from a
list" and highlight Notepad. Make sure the box to always use this
program to open this type of file is not checked.
4. Now carefully examine the file. Lines that begin with a # are
comments and don't count. Leave them alone. Unless you know you use a
proxy server to get to the Internet or you added entries yourself, the
only uncommented entry that should be there is:
127.0.0.1 localhost
If you see any other entries, delete them and Save the file. Make sure
you scroll all the way down to the bottom of the window if there is a
scrollbar. Do this for each file you found.
HTH,
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
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