Re: Two Files infected-Cant find them!

From: Joel Shannon (joel_at_shannonandshannon.com_nospam)
Date: 06/06/04 

Date: Sat, 05 Jun 2004 23:26:48 GMT

Right click on your task bar and select task manager - click the
processes tab.

Kill the running processes and scan after you have killed them. They
should be the same files that you have stated in your post.

userlist.exe
msupdate.exe

If they are not 'killable' or if they keep popping back up then you must
run a full virus scan in safe mode. Hopefully you have a scanner that
works in safe mode.

SAFE MODE
http://www.computerhope.com/issues/chsafe.htm

Hope that helps,
Joel Shannon

agarg_1 wrote:

> Hi I am running windows 2000. When I run the Trend Micro
> online virus scan two infected files are found. one is
> c:\WINNT\system 32\dllcache\msupdate.exe (TROJ IPSACN.A),
> the second is c:\WINNT\system 32\dllcache\userlist.exe
> (BKDR KTBOT.B) . Trend Micro cant delete them. I run
> searches to find these files on the system but are not
> found. How can I find these files and remove them? Thanks
>
> agarg_1 

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