Re: System keeps reseting/rebooting
From: Malke (malke_at_nospoonnotreally.com)
Date: 06/01/04
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Date: Tue, 01 Jun 2004 05:26:33 -0700
anonymous@discussions.microsoft.com wrote:
>
>>-----Original Message-----
>>My System keeps rebooting/reseting everytime it loads
> up. The operating system is Windows millenium edition.
>>I am not sure whether its an virus or system problem.
> Can anybody help!!!
>>
>>>sounds like a candidate for the Sasser worm. Check out
> the Norton Anti Virus site for removal instructions.
IIRC, Sasser only affects NT-based operating systems, of which ME is not
one. The best way to tell is you have a virus is to run a current
antivirus using updated definitions! Get one!
There are many reasons your computer is rebooting and it isn't possible
to tell from the little information you've provided. Here are general
troubleshooting steps:
A. For software issues - 1) scan with current antivirus ("current"
means a version not earlier than 2002 but using updated virus
definitions); 2) remove spyware with Spybot Search & Destroy
(www.safer-networking.org) and Ad-aware (www.lavasoftusa.com). These
programs are free, so use them both since they complement each other.
You may also want to run the latest CWShredder from http:/
www.spywareinfo.com/~merijn/index.html. Always read the instructions
before running a spyware removal tool. Be sure to update these programs
before running, and it is a good idea to do virus/spyware scans in Safe
Mode; 3) delete temporary and Temporary Internet Files; 4) stop
unnecessary services/programs from starting with Windows - see
www.blackviper.com for services info and www.pacs-portal.co.uk
startup_index.htm for programs info - 5) look in Event Viewer for
clues; 6) make sure you've visited Windows Update and applied all
security patches; 7) run a firewall.
B. For hardware issues - 1) open the computer and run it open, cleaning
out all dust bunnies and observing all fans (overheating will cause
system freezing); 2) test the RAM - I like Memtest86 from
www.memtest86.com - let the test run for an extended (like overnight)
period of time - unless errors are seen immediately; 3) test the hard
drive with a diagnostic utility from the mftr.; 4) the power supply may
be going bad or be inadequate for the devices you have in the system;
5) test the motherboard with something like TuffTest from
www.tufftest.com. Testing hardware failures often involves swapping out
suspected parts with known-good parts. If you can't do the testing
yourself and/or are uncomfortable opening your computer, take the
machine to a good local computer repair shop (not a CompUSA or Best Buy
type of store).
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
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