Re: Marker virus
From: ABA (anonymous_at_discussions.microsoft.com)
Date: 05/15/04
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- In reply to: Jurren Bouman: "Re: Marker virus"
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Date: Sat, 15 May 2004 08:47:11 -0700
>-----Original Message-----
>"ABA" <anonymous@discussions.microsoft.com> wrote in
message
>news:d6aa01c439f5$bb993fd0$a301280a@phx.gbl...
>> Does anyone know how to clean the w97m.marker.gen virus?
>> We have reviewed and printed instructions from Norton
>> (which there is no "removal tool" for this virus) and
>> Norton updates have been installed, but Norton cannot
>> delete, remove, or quarantine the virus. This virus
>> appears to be in the restore folder. We have turned the
>> system restore on and off again. We just recently
>> upgraded to Windows XP. Any help is very much
>> appreciated!
>
>You have to disable the "restore system" feature in
Windows to get rid of
>the virus.
>See this article:
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;310405
>
>--
>Jurren Bouman
>MVP Windows® - Security
>http://www.microsoft.com/security/
We've already turned off system restore more than once.
The system restore is still turned off and the virus is
still in the folder. Is there anything else we can do?
Thanks!
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