Re: Programs close automatically
From: Malke (malke_at_nospoonnotreally.com)
Date: 05/11/04
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Date: Tue, 11 May 2004 14:05:07 -0700
randy wrote:
> Hi,
> My XP machine was infected with the W32 worm and i
> removed it using the symantec tool. Now, programs like
> command, regedit etc. close down immidiately sfter
> opening. also Microsoft patches close down when i try to
> run them. How do I run patches and stop this.
Your machine is not clean but is still infected with at least one other
virus, probably more. Running a specific removal tool will not
completely clean a machine. Unfortunately, you probably have one or
more of the viruses that immediately break any av installed. This could
happen if you had an older antivirus version, weren't updating its
definitions or didn't renew your subscription. The usual way to deal
with this is to:
1) Take the infected machine off the Internet and any lan immediately.
2) From a different, clean machine download Stinger (http:/
vil.nai.com/vil/stinger/) and run it in Safe Mode. Stinger is a limited
virus checker, but its advantage is that it is standalone and doesn't
need to be installed.
3) Hope that Stinger cleans up the machine enough to be able to
reinstall your av or install a new, current one. Update its definitions
and do a full scan.
4) Continue the cleaning process by removing any spyware with Spybot
Search & Destroy (http://www.safer-networking.org) and Ad-aware
(http://www.lavasoftusa.com). Be sure to update these programs before
running them. These programs are free, so run them both since they
complement each other. You may also want to run the latest CWShredder
from http://www.spywareinfo.com/~merijn/index.html. Always read the
instructions before running a spyware removal tool. It is best to run
antivirus and spyware removal tools in Safe Mode.
5) After you've installed your full-featured av, updated its
definitions and run a full system scan.
6) Make sure you are running a firewall.
HTH,
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
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